IT Delivery Lead (949)

American Builders and Contractors Supply Co•Beloit, WI

About The Position

The IT Delivery Lead partners with Product Portfolio Managers, Product Managers, Portfolio Business Analysts, Project Managers, and delivery teams to provide portfolio-level delivery visibility, reporting, governance support, risk management, and operational oversight. The role stewards portfolio delivery data, health reporting, initiative tracking, and delivery analytics, enabling informed portfolio decisions through actionable insights, accurate dashboards, risk and dependency identification, and consistent work management practices. The role may also coordinate low-to-medium complexity initiatives that do not require dedicated project management resources. It is focused on portfolio operations and analytics, delivery health and risk visibility, governance support, and lightweight initiative coordination—not team-level Agile coaching or Scrum Master duties. The Delivery Lead maintains portfolio data quality and reporting integrity, monitors Jira work hierarchy and related data issues, develops recurring portfolio health reports and dashboards, and translates findings into insights and recommended follow-up actions. The role identifies and monitors risks, blockers, and dependencies; supports issue resolution and escalations; and maintains visibility into cross-team and cross-portfolio dependencies. The role supports Lean Delivery Governance, intake, prioritization, planning, checkpoints, and portfolio reviews with delivery health information, reporting, and follow-up tracking. It also leads dependency review forums and coordinates assigned initiatives through planning, stakeholder communications, risk and issue management, readiness checkpoints, and impacted-team alignment. Success is measured by timely and trusted portfolio reporting, improved data quality, effective risk and dependency management, strong governance support, and effective execution of assigned initiatives.

Requirements

Bachelor’s degree or equivalent experience in technology delivery, portfolio operations, project management, business analysis, or a related discipline.
Experience working in Agile IT delivery, portfolio/project management, product delivery, or delivery operations.
Strong analytical skills, including the ability to interpret delivery data, identify patterns, and produce actionable insights.
Experience with Jira or similar work management tools, including dashboards, issue hierarchy, statuses, assignments, and reporting structures.
Ability to manage risks, dependencies, blockers, action items, and stakeholder communications.
Ability to work across Product, Delivery, Technical, and Support teams.
Strong written and verbal communication skills, including the ability to create clear portfolio summaries and leadership-ready updates.

Nice To Haves

Experience supporting product portfolio management or product operating models.
Experience creating dashboards or operational reports using Jira, Power BI, Tableau, Excel, or similar tools.
Experience supporting governance routines, intake processes, delivery checkpoints, or portfolio reviews.
Experience coordinating low-to-high complexity technology initiatives.
Familiarity with delivery metrics, portfolio health indicators, and data quality practices.

Responsibilities

Serve as the operational steward for portfolio delivery data quality and reporting integrity.
Monitor work hierarchy integrity across Features, Epics, Stories, Tasks, and related Jira structures, and flag lineage issues for resolution.
Identify and coordinate cleanup of data issues, including missing parent relationships, incorrect statuses, missing assignees, blocked child work, and closed parent items with open child work.
Drive consistent portfolio reporting standards and work management practices.
Develop, maintain, and publish recurring portfolio health reports and dashboards, including the six-week portfolio dashboard cadence.
Prepare portfolio-level summaries for Product Portfolio Managers, Delivery leadership, and other stakeholders.
Analyze delivery data to identify emerging issues, reporting gaps, bottlenecks, and areas requiring leadership attention; provide insights and recommended follow-up actions.
Identify, document, and monitor risks, blockers, and dependencies across initiatives within the assigned portfolio.
Provide visibility into initiative status, checkpoints, blockers, risks, dependencies, and delivery trends.
Develop, maintain, and publish a bi-weekly portfolio blockers and dependencies report.
Surface delivery risks that may affect commitments, sequencing, scope, or stakeholder expectations.
Coordinate with Product Portfolio Managers, Product Managers, Project Managers, Portfolio Business Analysts, value stream teams, and support teams to support timely issue resolution.
Escalate risks or blockers requiring portfolio, leadership, or cross-functional decisions.
Maintain visibility into cross-team and cross-portfolio dependencies that may affect delivery outcomes.
Support Lean Delivery Governance by preparing delivery health information, status inputs, and documented follow-up actions for checkpoints and portfolio reviews.
Lead dependency review forums to identify cross-team impacts, confirm accountable owners, and support timely follow-up.
Support intake, prioritization, planning, and portfolio review routines through reporting, analysis, and delivery insights.
Track and report decisions, action items, and delivery commitments requiring portfolio-level follow-up, ensuring owners are identified and progress is visible.
Coordinate assigned low-to-medium complexity initiatives by aligning planning, stakeholder communications, risks, issues, readiness checkpoints, and impacted teams.
Provide portfolio reporting, delivery analytics, initiative tracking, health indicators, and risk/dependency visibility to Product Portfolio Managers.
Provide delivery status visibility, dependency information, risk reporting, and initiative progress updates to Product Managers.
Provide portfolio-level delivery insights, cross-team coordination information, dependency visibility, and impact analysis for enterprise initiatives.
Support Portfolio Business Analysts, value-stream teams, and support teams with consistent work management practices, Jira hygiene, status accuracy, and portfolio reporting expectations.

Benefits

Health coverage, eligible after 60 days
Dental coverage, eligible after 60 days
Vision coverage, eligible after 60 days
401(k) with generous company match, eligible after 60 days and immediately vested
Employer-paid employee assistance program
Employer-paid short-term and long-term disability
Employer-paid life insurance
Flexible spending
Paid vacation
Paid sick days
Paid holidays