IT Data Operations Intern (Hybrid - NY office)

First Global Management Services, Inc.•New York, NY

13h•Hybrid

About The Position

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at www.firstagency.com. This is a hybrid role located in New York, requiring the intern to live in the NY tri-state area and come into the office two days a week (Tuesday plus a Wednesday or Thursday), subject to change. The program will run from September 21st to December 11th, with an expected commitment of 20-25 hours per week.

Requirements

Strong data curiosity with a desire to investigate and solve complex data problems.
Proficiency with Excel functions (e.g., VLOOKUP/XLOOKUP, Pivot Tables, filtering, and text formulas).
High level of organization and detail orientation, with the ability to structure messy data into logical categories.
Exposure to or eagerness to learn enterprise Salesforce architecture and AI-assisted data tools.
Must live in the NY tri-state area.
Must be able to go into the NY office 2 days a week (Tuesday plus a Wednesday or Thursday).

Responsibilities

Review initial data analysis readouts to identify specific, manageable categories of corrupted, duplicate, or incomplete Salesforce data.
Interview business stakeholders and data owners across departments to understand data origins and operational context.
Assist in translating high-level data analysis readouts into actionable remediation project plans.
Help develop a prioritization matrix to determine which data buckets require immediate cleanup versus long-term monitoring based on business impact.
Utilize Excel and Salesforce data tools to clean, standardize, and validate prioritized data sets.
Experiment with approved AI tools and advanced Excel techniques for data manipulation, audit trails, and quality tracking.
Maintain an audit log and status dashboard of cleanup progress to present to PMO leadership.