IT Operations Intern

Nuovo Photography • Montreal, QC

3d

About The Position

Nuovo Artistic Studios is the premier destination for all things self-love. A by-women company and one of the largest artistic photography companies in North America, Nuovo is on a mission to empower individuals by fostering confidence and self-expression while celebrating intimacy and individuality.
We’re looking for an IT Operations Intern to join our team. This role is ideal for a student who is eager to launch their career in IT and gain hands-on experience in a modern, fast-paced environment. You’ll work alongside our IT team, supporting our head office, remote employees and retail studios while learning the fundamentals of in-house IT operations. We’re looking for someone who is organized, detail-oriented and an excellent communicator.

Requirements

• Currently pursuing a degree/diploma in Information Technology, Computer Science or a related field, with plans to return to school following the Internship
• Comfortable using macOS, Windows, and IOS in everyday environments
• Strong attention to detail with excellent organizational skills
• Excellent written and verbal communication skills
• Proactive and eager to learn in a collaborative environment

Nice To Haves

• Familiarity with Google Workspace is considered an asset
• Fluent in English and French is considered a strong asset

Responsibilities

• Provide Level 1 IT Support by assisting with hardware, software and user account issues across office, remote and retail environments
• Shadow our IT Support Technician before independently managing support tickets
• Create and maintain clear IT documentation, including support guides, system processes, software licensing, internet services and mobility resources
• Assist with hardware inventory and asset management by organizing equipment, preparing retired devices for responsible recycling and updating records in our asset management platform
• Support the rollout of a new hardware recycling initiative and help improve inventory organization
• Contribute to IT onboarding improvements by collaborating with the HR team
• Learn about enterprise technologies including our Ubiquiti ecosystem (Network, Protect and Access) and the day to day operations of an in-house IT Team

Benefits

• Inspiring Work Environment: Immerse yourself in a creative, collaborative company where artistry and empowerment converge.
• Growth Opportunities: Be part of a fast-growing company committed to nurturing talent and fostering career development.
• Recognition and Support: A team that values your contributions and celebrates your success.
• Exclusive Perks: Access to Nuovo’s services and products, ensuring you, too, can experience the power of portraiture. We also provide you with a 50% Family & Friends discount.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed