IT Data Analyst & Support Specialist

Silver Hill Energy Partners•Dallas, TX

2d•$32 - $40•Onsite

About The Position

Silver Hill Energy Partners is a prominent private oil and gas company based in Dallas, Texas. As an institutionally sponsored fund, Silver Hill is dedicated to the acquisition, optimization, and development of profitable oil and natural gas assets, aimed at delivering attractive risk-adjusted returns for its stakeholders. The company is uniquely positioned to leverage the current market opportunities owing to its experience in the establishment and management of large-scale oil and gas enterprises, as well as its proficiency in sourcing, evaluating, and underwriting oil and gas investments. We are looking for a technically versatile professional who sits at the intersection of data analysis and IT support. About half of your time will be spent on data-driven projects — building reports and dashboards, writing SQL queries, automating repetitive workflows, and helping the business make better decisions through data. However, when employees need technical support, you'll be the person they turn to. This is not a traditional help desk role. If you've ever felt underutilized in a pure support position and wished you could spend more of your time building something meaningful with data, this role was designed for you.

Requirements

Proficiency in at least two of the following: SQL (querying and data analysis), Python, Power BI, Spotfire, or workflow automation tools
Experience working with structured data — querying databases, cleaning datasets, or building reports
Comfortable working cross-departmentally and managing your priorities
Strong communication skills — able to explain data findings and technical issues to non-technical colleagues clearly and patiently
Some experience providing technical support to end users, even if not in a formal help desk role

Nice To Haves

Experience with Power BI or Spotfire dashboard development
Python scripting for automation, data processing, or reporting
SQL querying for data extraction and analysis (not database administration)
Familiarity with Power Automate or similar workflow automation platforms
Help desk or IT support experience in a corporate environment
Experience with data governance or data quality management
Familiarity with Azure Data Services, Google BigQuery, or similar cloud data platforms
Any relevant certifications: Microsoft Power BI Data Analyst (PL-300), CompTIA A+, Google Data Analytics, or similar

Responsibilities

Build and maintain interactive dashboards and reports using Power BI and/or Spotfire to support business decision-making across departments
Write, optimize, and maintain SQL queries to extract, transform, and analyze data from company databases
Develop Python scripts to automate repetitive business and IT processes, reducing manual effort and improving accuracy
Manage and maintain data pipelines, ensuring data integrity, accuracy, and accessibility across systems
Identify opportunities to automate manual workflows and implement solutions using Python, Power Automate, or similar tools
Collaborate with department leaders to understand their data needs and translate them into actionable reports and visualizations
Document data processes, query logic, and automation workflows for maintainability and knowledge transfer
Serve as a point of contact for employee IT issues including hardware, software, email, connectivity, and account access
Manage and resolve support tickets in a timely manner, maintaining a positive and patient experience for all employees
Assist with onboarding and offboarding processes including device setup and account provisioning
Escalate complex infrastructure issues to appropriate vendors or senior IT