IT Coordinator, Intern

Canadian Council for Indigenous Business

2d • Remote

About The Position

Kick‑start your IT career in a hands‑on role where you’ll support real users, improve systems, and build practical experience in a modern, remote environment. At CCIB, we’re dedicated to strengthening and enhancing a prosperous Indigenous economy by fostering business relationships, opportunities, and awareness. As a national Indigenous, non-partisan association, we champion inclusivity and innovation, and we’re looking for a motivated IT Coordinator Intern to support Help Desk operations while contributing to workflow improvements, automation, and IT reporting. This role is ideal for a 3rd or 4th year university student looking to turn classroom learning into real‑world impact.

Requirements

• Currently enrolled in 3rd or 4th year of IT, Computer Science, or related program
• Interest in Help Desk operations, IT workflows, and process improvement
• Basic knowledge of Windows OS and networking fundamentals
• Strong problem‑solving skills and customer service mindset
• Comfortable working independently in a remote environment

Nice To Haves

• Exposure to ticketing systems, automation, scripting, or data visualization
• Experience in customer service or technical support

Responsibilities

• Provide first‑level IT support in a remote environment
• Troubleshoot common hardware, software, and access issues
• Support employee onboarding and offboarding from an IT perspective
• Document and improve Help Desk workflows and processes
• Assist with automation opportunities and basic IT dashboards or reports
• Support system maintenance, user accounts, and asset tracking

Benefits

• Real‑world IT experience and mentorship
• Exposure to IT operations, automation, and reporting
• Flexible, remote work environment
• Supportive, learning‑focused team

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed