IT Contract Administrator (Hybrid)

Eversource Energy•Berlin, CT

1d•Hybrid

About The Position

Eversource is seeking a highly skilled IT Contract Analyst to oversee and manage a portfolio of critical Master Services Agreements (MSAs) supporting enterprise IT services. This role bridges Finance, Procurement, Legal, and IT, ensuring strong financial governance, contractual compliance, and operational performance across key Managed Service Providers (MSPs). The ideal candidate brings a financial and contractual foundation and is motivated to work in a fast-evolving IT environment where technology delivery, vendor performance, and cost optimization directly impact business outcomes. This position owns the end-to-end contract lifecycle—from strategic planning and negotiation through execution, performance management, and contract closeout—while driving continuous improvement in vendor governance and service delivery.

Requirements

Strong understanding of contract administration, commercial terms, pricing models, and financial controls
Experience supporting MSAs, professional services agreements, or managed services contracts
Ability to interpret legal language and translate into operational and financial impact
Advanced Excel skills (including Power Query); ability to analyze and reconcile large datasets
Experience with reporting and visualization tools (Power BI preferred)
Familiarity with contract lifecycle tools, ERP systems, or asset management tools (e.g., Maximo)
SharePoint experience for document management and workflow tracking
Strong negotiation and vendor management capabilities
Ability to influence stakeholders and operate with assertive, professional judgment
Excellent communication and presentation skills (executive-level readiness)
Strong organizational skills with attention to detail and process discipline
Ability to work independently in a fast-paced, evolving IT environment
Bachelor’s degree in Business Administration, Finance, Accounting, IT, or related discipline or equivalent experience
3–5 years of experience in contract management, vendor management, procurement, or financial oversight
Experience supporting IT services contracts or MSP environments strongly preferred

Responsibilities

Administer all aspects of contracts, including rates, schedules, amendments, and compliance obligations.
Manage and document the contract change order process (scope, pricing, approvals).
Ensure adherence to corporate policies, security requirements, and regulatory standards.
Maintain comprehensive documentation, including contract decisions, audit trails, and closeout records.
Implement and enforce scope control processes to minimize out-of-scope spend.
Track issues such as errors, rework, and service deficiencies, and pursue back charges or remediation as appropriate.
Monitor subcontracting activities to ensure transparency and compliance.
Partner with leadership to proactively manage contractual risks, claims, and disputes.
Serve as the primary interface between IT Product Centers, Business Leaders, and Service Providers.
Communicate contract strategy, performance insights, and risks to directors and senior leadership.
Train internal stakeholders on contract compliance, financial accountability, and procurement processes.
Foster strong, collaborative relationships with MSP leads and key vendors.
Develop and maintain contract governance processes, including workflows, RACI models, and control frameworks.
Leverage tools (e.g., Power BI, Excel, SharePoint) to deliver data-driven insights and reporting dashboards.
Drive continuous improvement in contract management practices, vendor governance, and operational efficiency.
Must be available to work emergency restoration assignment as required.
Must be available to travel between MA/CT/NH as necessary.