Contract Administrator

ITT Inc. - English US•Seneca Falls, NY

11d•$55,200 - $82,200•Onsite

About The Position

ITT Goulds Pumps is looking for a Contract Administrator to join their team in Seneca Falls, NY. The ideal candidate will have previous customer service and/or contract administration experience. The Contract Administrator will enter, administer, and manage contracts with technical specifications in order to meet customer requirements. This includes reviewing customer pump specifications, project plan management, order reconciliation, and change order and document management. The Contract Administrator will provide support to the sales, customer service, and finance team in addition to providing support to vendors and customers.

Requirements

High School Diploma with equivalent experience is required.
Strong written and verbal communication skills are required.
ERP and MS Office experience are required.
Detail oriented and organized with a concern for quality.
Excellent customer service skills and be a team player.
General understanding of T/C’s, sales terms, freight terms, and payment terms.
Ability to work in a fast-paced environment.
Employees understand and follow all ITT safety policies and procedures, participate in workplace inspections, safety training, and in the development of job safety analyses.

Nice To Haves

2-4 yrs college degree with 1+ years of experience is preferred.
Basic product knowledge is preferred.

Responsibilities

Reconcile, configure and enter orders, including addressing and resolving unacceptable clauses with sales, distributor, and/or customer.
Review order header file and/or purchase order for pricing and correct multiplier levels.
Review customer technical specifications with team to ensure all customer hardware and software requirements are scheduled accordingly.
Reconcile & enter all software, hardware, QA & tagging requirements into ERP system, order tracking, and document tracking.
Draft purchase requisitions for major buy out items such as motors, tanks, valves, etc., identifying and passing on specification details to buyers and/or sub-vendors.
Administer orders/projects by identifying all comments and changes required to drawings as noted by customer, initiating changes through FOCN process and document tracking, and noting changes and their effect on schedules, hardware, etc. within the FOCN.
Thoroughly review and sign acknowledgement copy of the customer PO if required.
Receive, coordinate and impose resolution of all software and hardware related questions generated by customers and interdepartmental personnel.
Assist Finance department to resolve collection issues and clarify terms of purchase.
Assist customer service reps in expediting shipment of outside purchases and informing inspectors & expeditors regarding job status.
Meet as required with commercial engineering to clarify applicable hardware and software requirements.
Meet with Shipping floor and/or assembly floor to resolve manufacturing and shipping problems.
Perform miscellaneous functions as required.