IT Consultant II

WorkSmart IT • Charlotte, NC

2d

About The Position

The IT Consultant II supports, manages, and plans IT infrastructure for multiple corporate clients, primarily small businesses with limited or no in-house IT expertise. The role works mainly in Windows environments and provides service remotely and on-site. It includes infrastructure reviews, project advisement, strategic planning in coordination with the WorkSmart team and clients, and limited on-call responsibilities. Employees work at client sites, in the company office, and remotely, with local travel to client sites.

Requirements

• Able to work on-site directly with clients while maintaining calm confidence when facing unexpected challenges or unfamiliar technology.
• Willingness to travel to client sites; approximately 80% local travel.
• 3–5 years administering Windows servers, including Exchange and SQL.
• 3–5 years providing user support in a corporate environment.
• 3–5 years managing network equipment, including firewalls, routers, and switches.
• 3–5 years administering and troubleshooting Office 365 environments, including Mail, OneDrive, and SharePoint.
• 3–5 years administering virtual environments.
• Excellent written and oral communication skills.
• Excellent documentation and record-keeping skills.
• Desire and ability to learn new technology.

Nice To Haves

• 1–5 years of Azure experience.

Responsibilities

• Support, manage, and plan IT infrastructure for multiple corporate clients.
• Provide IT service to clients remotely and on-site.
• Conduct infrastructure reviews and advise on projects.
• Participate in strategic planning with the WorkSmart team and clients.
• Provide user support in a corporate environment.
• Manage and troubleshoot Windows servers, including Exchange and SQL.
• Manage network equipment such as firewalls, routers, and switches.
• Administer and troubleshoot Office 365 environments, including Mail, OneDrive, and SharePoint.
• Administer virtual environments.
• Handle limited on-call responsibilities.

Benefits

• Overtime pay, despite salaried status, under a Fluctuating Work Week arrangement.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Short- and long-term disability coverage.
• Basic life insurance at no cost to the employee.
• 401(k) with corporate match.
• Wellbeing reimbursement.
• Up to 4 paid days per year for volunteer activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed