IT Clerk (Dallas, TX) - Austin Industries
Austin Bridge & Road•Dallas, TX
•Onsite
About The Position
Austin Industries has an outstanding opportunity for an IT Clerk at our corporate headquarters in Dallas, Texas. The IT Clerk assists with mobile device logistics, processes service tickets, and supports IT asset handling. Responsibilities include ordering and returning iPhones/iPads, managing user line changes, monitoring internal company email inbox, assisting with laptop imaging, and handling shipping and reporting tasks.
Requirements
- High School Diploma/GED or higher
- Working Knowledge of MS Office
- Applicants must be legally authorized to work for ANY employer in the United States. Austin Industries is unable to sponsor or take over sponsorship of an employment visa for this position.
Nice To Haves
- 0 – 1 years of experience in administrative support
- Bilingual in Spanish preferred
- Excellent time management and organizational skills
- Must be highly organized with an attention to detail
- Be an effective communicator with strong customer service skills
- Ability to work in a fast-paced, deadline driven environment
Responsibilities
- Order new hire equipment
- Working tickets out of the queue
- Disconnect and suspend phone lines as needed and review current active phone lines
- Process returned assets
- Monitor internal email boxes and provide general support
- Assist with various reporting needs
- Assist with shipping items and receiving packages
- Perform other duties as assigned
Benefits
- medical, dental, life and disability insurance
- a matching 401K plan
- 100% Employee-Owned Company (ESOP)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
