Systems Analyst I (Dallas, TX) - Austin Industries

Austin Bridge & Road•Dallas, TX

17h•Onsite

About The Position

Austin Industries has an outstanding opportunity for an IT Systems Analyst at our corporate headquarters in Dallas, Texas. The IT Systems Analyst will ensure stable and reliable IT systems operations through strategic technology investments and continuous improvement.

Requirements

Minimum of 3+ years of experience as a Windows System Administrator with expertise in: Active Directory (AD) and Azure Active Directory (AAD), Windows Server 2012, 2016, 2019, 2022, Azure Administration, including servers, virtual networks, and network security groups, Office 365 Administration and Licensing Management
Applicants must be legally authorized to work for ANY employer in the United States. Austin Industries is unable to sponsor or take over sponsorship of an employment visa for this position.

Nice To Haves

Bachelor's degree in Information Technology or related is highly preferred
Relevant certifications (e.g., Microsoft Certified or Azure Solutions Administrator) a plus
Experience with Critical IT Systems and Applications: Microsoft Azure, including servers, resource groups, networking, and storage. Microsoft Active Directory (AD)/Azure Active Directory (AAD) and Identity Management, Microsoft Office 365, including mailbox administration, policies, and restore. Windows Server 2012, 2016, 2019, 2022, Exchange, hybrid, shared calendars, and public folders, Microsoft Teams and Teams Telephony, Hybrid infrastructure (on-premises and cloud), Ticketing systems for creating, monitoring, updating, and escalating requests, PowerShell/MSGraph for developing and updating Azure and Office 365 scripts
Exceptional customer service skills, with a strong focus on building and maintaining positive relationships internally and externally
Ability to manage multiple tasks and projects simultaneously with attention to detail
Excellent written and verbal communication skills
Strong critical thinking skills and documentation skills

Responsibilities

Analyze, troubleshoot, and resolve IT systems and application issues
Manage and maintain Microsoft 365 applications including Exchange Online, SharePoint Online, Teams, and OneDrive
Administer Azure Active Directory, user accounts, licenses, and security settings
Provide technical support and training to end-users on Office 365 tools and services
Ensure system performance, reliability, and compliance with SLAs
Monitor and maintain servers, storage, security hardware, software, and services to ensure availability, stability, and performance scalability
Manage IT systems inventory and oversee software and hardware lifecycle, addressing server and application vulnerabilities
Maintain documentation for systems, business continuity, and disaster recovery
Ensure compliance with organizational policies, security standards, and industry best practices
Collaborate with IT teams and stakeholders to identify requirements and implement effective solutions
Assist in project planning, risk assessment, and tracking
Perform other duties as assigned