IT Business Systems Analyst Sr (Financial Business System Support)

City of Austin•Austin, TX

1d•$80,490 - $102,200•Onsite

About The Position

The IT Business Systems Analyst Senior is located within the Finance Business Systems Support group in the Finance business unit. This role provides software support as point-of-contact for problem-solving, and supports the design, development, and enhancement of our financial technology ecosystem. This role is responsible for translating accounting and finance requirements into system solutions, optimizing financial workflows, supporting system implementations, and driving process automation for enhanced accuracy, compliance, and efficiency. This position also provides leadership to the IT Business Systems Analyst peer position while also providing assistance and training to support the users of various Austin Energy systems. Austin Energy uses Maximo for work management and PowerPlan for fixed assets accounting & asset management.

Requirements

Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures.
Knowledge of legacy and web-based systems interfaces.
Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts.
Knowledge of cost-benefit analysis and total cost of ownership modeling.
Skill in performing requirements development, process modeling, reporting and project management tools.
Skill in developing process models and data flow diagrams using industry-standard modeling techniques.
Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs.
Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals.
Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability.
Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding.
Ability to define, analyze, and find solutions for difficult or complex problems.
Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts.
Ability to view the big picture.
Ability to quickly become familiar with emerging technologies.
Ability to identify trends as well as isolated events.
Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience.
Experience may substitute for education for up to (4) years.

Nice To Haves

Experience with enterprise accounting, work/asset management systems, and utility‑related accounting (including fixed assets, inventory, and financial reporting).
Skilled in system implementation life cycles: requirements gathering, testing (integration/UAT), deployment best practices, and post‑go‑live support.
Strong understanding of accounting processes, internal controls, and compliance with regulatory and audit requirements.
Experience as a system superuser or help desk resource, with the ability to troubleshoot data discrepancies and system errors.
Able to develop system procedures, documentation, and training materials; effective trainer with strong communication and stakeholder management skills.
Proficient in data and visualization tools (Excel, Power BI, SQL a plus) with a continuous improvement, problem‑solving mindset.

Responsibilities

Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals.
Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions.
Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors.
Develop statement of work for use in requests for proposals.
Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems.
Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions.
Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts.
Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization.
Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support.
May provide leadership, work assignments, evaluation, training, and guidance to others.