IT Business Sr Analyst, Assistant Vice President

Citi•Irving, TX
•$87,360 - $131,040•Onsite

About The Position

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists, exchanging information in a concise, logical, and understandable way in coordination with the Technology team. The role contributes to continuous, iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. The position operates with limited direct supervision and exercises independence of judgment and autonomy. It acts as a subject matter expert to senior stakeholders and/or other team members, and may advise or coach new or lower-level analysts. The role also requires appropriately assessing risk in business decisions, considering the firm’s reputation and safeguarding Citi, its clients, and assets by supporting compliance with applicable laws, rules, regulations, and policies, applying sound ethical judgment, and transparently escalating, managing, and reporting control issues. Other job-related duties may be assigned as required.

Requirements

  • 5–8 years of relevant experience.
  • Experience in data analysis and intermediate or advanced Microsoft Office Suite skills.
  • Proven interpersonal, data analysis, diplomatic, management, and prioritization skills.
  • Clear and concise written and verbal communication skills.
  • Ability to manage multiple activities and build and develop working relationships.
  • Self-motivation, initiative, and ability to master new tasks quickly.
  • Ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail.
  • Bachelor’s degree, university degree, or equivalent experience.

Responsibilities

  • Formulate and define systems scope and objectives for complex projects, and foster communication between business leaders and IT.
  • Consult with users and clients to resolve complex system issues through in-depth evaluation of business processes, systems, and industry standards, and recommend solutions.
  • Support system change processes from requirements through implementation and provide input based on analysis of information.
  • Consult with business clients to determine system functional specifications and provide user and operational support.
  • Identify and communicate risks and impacts, considering the business implications of applying technology in the current business environment.
  • Advise or coach new or lower-level analysts and work as part of a team to achieve business objectives.
  • Assess risk in business decisions, drive compliance with applicable laws, rules, and regulations, adhere to policy, apply sound ethical judgment, and escalate, manage, and report control issues transparently.
  • Perform other duties and functions as assigned.

Benefits

  • Medical, dental, and vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off, including vacation, sick leave, and paid holidays
  • Eligible employees may receive discretionary and formulaic incentive and retention awards
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