IT Business Integration Strategy SR MGR
About The Position
The IT Business Integration Strategy Senior Manager builds and maintains client relationships and helps clients identify how technology can support their business goals. The role develops an understanding of clients’ business functions, processes, technologies, stakeholders, and decision-making practices, and facilitates conversations to address challenges and issues. The position engages in clients’ strategy development, helping them understand business challenges and identify technology opportunities. It facilitates gathering and documenting business requirements, initially at a high level and in greater detail as technology investments progress. The role also connects clients with solution providers, explains solution options, supports investment decisions, and brokers agreements for solution delivery.
Requirements
- Bachelor’s degree or equivalent experience.
- At least 3 years of experience in sales, client relationship management, or account management roles related to technology products or services.
- At least 5 years of experience in technology-related roles.
- Ability to engage with and listen to clients.
- Business acumen, including the ability to understand and communicate from a business perspective and help clients navigate investment decisions involving costs and benefits.
- General understanding of technology without bias toward a specific solution.
- Ability to facilitate conversations with diverse stakeholders to reach alignment and move decisions forward.
- Ability to identify and document business requirements.
- Strong conceptual structuring skills, including the ability to deconstruct and organize ideas.
- Strong written, oral communication, and presentation skills.
Responsibilities
- Develop a deep understanding of clients’ business functions, processes, and technologies.
- Understand key client stakeholders, how they operate, and how they make decisions.
- Establish and maintain relationships with stakeholders at individual and organizational levels.
- Facilitate conversations to address client challenges and issues.
- Engage in clients’ strategy development and help identify how technology can enable their future vision.
- Help clients understand business challenges and identify potential technology solutions.
- Facilitate the gathering and documentation of business requirements, initially at a high level and in more detail as technology investments progress.
- Facilitate conversations between clients and solution providers about technology options.
- Help clients understand solution options and make investment decisions.
- Broker agreements between clients and solution providers for solution delivery.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
