IT Business and Relationship Manager

Maritime Administration • Kings Point, NY

8d

About The Position

This position serves as a senior Management and Program Analyst and Business Relationship Manager within the Department of Information Technology (DoIT). The employee is the primary interface between IT and Academy business units, aligning IT services, resources, and investments with institutional priorities. The role combines stakeholder engagement, program analysis, financial stewardship, and operational oversight to support effective service delivery, resource use, and continuous improvement across the IT portfolio.

The IT Business and Relationship Manager serves as a senior advisor to the Director of DoIT and integrates business needs with IT services and operational functions, including budget, acquisition, governance, and administrative operations. The position manages the full lifecycle of IT budget formulation, execution, and monitoring; conducts complex financial and program analyses; advises on funding strategies and compliance; and oversees IT acquisition, administrative controls, asset management, and governance. The role also develops recommendations, executive briefings, and long-range IT resource strategies to inform institutional decisions.

The position requires at least one year of specialized experience equivalent to GS-12. The job has no education qualification requirement. Applicants must submit an online application and resume by the closing date and meet all qualification requirements by that date. Employment may include a one-year probationary period, and the position requires travel, a background security investigation, and compliance with applicable federal time-in-grade requirements. A government contractor-issued travel card must be retained for official business only.

Requirements

• At least one year of specialized experience equivalent to GS-12.
• Experience serving as a primary liaison between IT and business units, translating institutional requirements into technology, financial, and operational strategies while managing stakeholder expectations and service performance.
• Experience managing the lifecycle of IT budget formulation, execution, and financial tracking, including developing spend plans, forecasting models, and financial analyses in compliance with federal financial regulations.
• Experience conducting qualitative and quantitative evaluations of IT programs, identifying operational risks or inefficiencies, and preparing executive-level briefings and strategic recommendations for senior leadership.
• Expert knowledge of business relationship management principles, customer service strategies, and stakeholder engagement practices.
• Comprehensive knowledge of federal budget formulation, execution, financial monitoring, and appropriations law.
• Expert knowledge of IT procurement workflows, FAR-based acquisition practices, and COR contract management.
• Comprehensive knowledge of administrative governance frameworks, asset accountability, and OMB Circular A-123 review procedures.
• Advanced skill in qualitative and quantitative program evaluation and the ability to synthesize complex data into executive briefings, policy recommendations, and strategic resource plans.
• Submit an application and resume online by 11:59 PM EST on the closing date, and submit required documents by the closing date.
• Selected individuals must successfully complete a background security investigation and receive favorable adjudication.
• Federal applicants must meet applicable time-in-grade requirements, including 52 weeks at the next lower grade when required.
• Males born after December 31, 1959, must be registered for Selective Service.
• A government contractor-issued travel card must be retained for official business only.

Responsibilities

• Serve as a senior advisor to the Director of DoIT and as the primary point of integration across business needs, IT services, and operational functions.
• Serve as the primary liaison between DoIT and Academy business units to align IT services, resources, and investments with institutional priorities.
• Lead stakeholder engagement to capture business requirements, manage competing priorities, resolve service issues, and evaluate return on investment.
• Lead DoIT budget formulation, execution, and financial monitoring; conduct financial analysis and develop multi-year IT spend plans and forecasting models.
• Advise senior leadership on funding strategies, reprogramming, and compliance with federal appropriations law.
• Manage the IT acquisition lifecycle from strategy through execution; advise on contracting strategies and procurement risks.
• Serve as a Contracting Officer’s Representative (COR) or technical advisor and evaluate contractor performance against cost, schedule, and service-level agreements.
• Establish and oversee administrative controls, asset management workflows, and governance frameworks across DoIT.
• Develop Standard Operating Procedures and lead preparations for OMB Circular A-123 internal control reviews and external audits.
• Analyze IT programs, service delivery metrics, and resource utilization using qualitative and quantitative methods.
• Develop actionable recommendations, executive briefings, and long-range IT resource strategies for institutional decision-making.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific benefit eligibility depends on position type.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed