IT Business Analyst

Sutherland

1d

About The Position

The Business Analyst performs a wide range of duties including some or all the following: Translate customer business requirements into technical designs and product configurations. Work closely with customer sales and service organizations to define application metrics, reports, dashboards, data mapping, and other integration requirements. Implement customer requirements using NICE’s software solutions.

Requirements

• Enterprise applications (e.g. Avaya, Siebel, Genesys, Siebel, SAP); EAI tools (e.g. WebMethods, TIBCO); reporting/business intelligence tools (e.g. Business Objects, Cognos) or database applications
• Project experience – working as part of a team
• Strong expertise with Microsoft Excel
• Excellent customer facing skills
• Excellent organizational skills, ability to set own task lists and time lines
• Ability and willingness to work under pressure in a highly dynamic environment
• Analytical ability – working with formulas, calculations and data
• Bachelor's degree in a technical field (or equivalent)

Nice To Haves

• XML
• SQL
• HTML
• LISP
• ETL tool

Responsibilities

• Translate customer business requirements into technical designs and product configurations
• Work closely with customer sales and service organizations to define application metrics, reports, dashboards, data mapping, and other integration requirements
• Implement customer requirements using NICE’s software solutions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level