Business Analyst – IT

Clemens Food Group LLC • Hatfield Township, PA

1d • Onsite

About The Position

Are you passionate about solving business challenges, improving processes, and helping teams get more value from technology? As a Business Analyst – IT, you'll serve as the primary IT partner for our Food Safety Quality Assurance, R&D, and Commercialization teams, helping drive projects, optimize systems, and deliver solutions that support some of the most critical functions in our business. This role offers a unique opportunity to combine functional business expertise with technical problem-solving while partnering with leaders across the organization. You'll work closely with stakeholders to understand challenges, identify opportunities, and implement solutions that improve efficiency, strengthen decision-making, and support long-term business growth. If you enjoy building relationships, leading projects, and turning ideas into action, you'll find meaningful opportunities to make an impact here.

Requirements

• Bachelor's degree in Computer Science, Food Sciences, Management Information Systems, or a related field.
• Minimum of 3 years of experience working with Quality Management Systems (QMS) or related software platforms.
• Experience integrating ERP systems with other business applications.
• Experience training and supporting business users on software solutions and functionality.

Nice To Haves

• Experience with SafetyChain or similar Quality Management Systems.
• SAP experience.
• Experience with Product Lifecycle Management (PLM) systems.
• Familiarity with Master Data Management tools.
• Advanced project management skills.
• Experience with business intelligence and reporting tools such as Power BI, Tableau, or Business Objects.

Responsibilities

• Serve as the IT lead and trusted business partner for Quality Assurance, R&D, and Commercialization teams.
• Lead business and technology initiatives from planning through implementation and post-go-live support.
• Partner with stakeholders across the organization to identify opportunities for process improvement and operational efficiency.
• Build strong relationships with business partners and align expectations throughout project lifecycles.
• Coordinate project activities, milestones, action items, and status updates to ensure successful delivery.
• Support the integration and optimization of enterprise applications, ensuring solutions align with business needs.
• Develop functional specifications, user documentation, testing plans, and training materials.
• Analyze business data and create reports, dashboards, and metrics that support informed decision-making.
• Drive change management efforts that encourage user adoption and long-term success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level