IT Assistant at Aeon

University of St Thomas • Other,

35d • Onsite

About The Position

The IT Assistant will provide hands-on support to Aeon’s IT team, gaining practical experience supporting computer hardware, software, networking systems, and technology projects across the organization. This is a great opportunity for a student interested in information technology to develop technical troubleshooting, project management, research, and customer service skills while contributing to the work of a mission-driven nonprofit organization.

Requirements

• Must have a Work Study award through the University of St. Thomas.
• Interest in information technology, computer systems, networking, or a related field.
• Strong problem-solving skills and willingness to learn new technologies.
• Detail-oriented with strong organizational skills.
• Ability to provide helpful, professional support to users with varying levels of technical experience.
• Familiarity with Microsoft 365 applications, including Outlook, Word, and Excel.
• Ability to manage multiple tasks and follow through on assignments.
• Ability to work both independently and collaboratively with the IT team and other Aeon team members.

Nice To Haves

• IT knowledge and experience troubleshooting computer or networking issues is preferred.

Responsibilities

• Provide basic technical support and troubleshoot computer, software, hardware, and connectivity issues.
• Assist with preparing, imaging, deploying, and decommissioning computers and other technology equipment.
• Maintain accurate inventory records for computers, devices, and other IT equipment.
• Assist with maintaining resident-access computers, including installing appropriate updates and performing routine maintenance.
• Support the IT team with technology projects and system improvements.
• Assist in developing and implementing processes for the responsible recycling and disposal of technology equipment.
• Research technology products, services, vendors, and potential solutions as needed.
• Assist with IT documentation and organization as needed.
• Perform other related duties and special projects as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed