Assistant - IT
Baker Group•Cedar Rapids, IA
•Onsite
About The Position
The I.T. Assistant will provide assistance to the I.T. Help Desk staff with supporting end users concerning Information Technology needs.
Requirements
- High School Diploma or GED
- Experience with maintenance and repair of PC computer hardware and computer peripherals
- Experience working with Windows Operating System, MS Office Suite, Anti-virus software, and other productivity applications
- Knowledge of basic networking skills
- Valid current Driver’s License
- Strong customer service and problem-solving skills
- Ability to multi-task and strong attention to detail
- Solid work history including excellent attendance record and superior work ethic
- Ability to maintain confidentiality
Nice To Haves
- Position may require occasional travel in Metro area
Responsibilities
- Install and upgrade computers and peripherals
- Relocate computer hardware, peripherals, and equipment as needed
- Service equipment according to established preventative maintenance schedule
- Setup of iPhones and iPads
- Maintain accurate records of time and materials required to perform repairs and service
- Operate tools and equipment according to prescribed safety procedures
- Follow established safety procedures and techniques to perform job duties including lifting, climbing, carrying, etc.
- Correct unsafe conditions in the work area and report any conditions that are not correctable to the supervisor immediately
- Perform related work as required
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
