IT Asset Management (SharePoint) Professional

Freddie Mac•McLean, VA

1d•Onsite

About The Position

Freddie Mac is seeking a motivated and detail‑oriented IT Asset Management (ITAM) professional to support the end‑to‑end lifecycle management of IT hardware assets across the enterprise. This role emphasizes strong governance, accurate asset tracking, and disciplined documentation practices to ensure compliance, audit readiness, and operational efficiency. The ideal candidate will bring hands‑on experience with IT asset lifecycle processes and demonstrate proficiency in maintaining structured documentation repositories using SharePoint, enabling consistent knowledge sharing, process transparency, and continuous improvement across the ITAM function. Freddie Mac’s IT Asset Management team reduces operational and compliance risk by maintaining accurate asset inventories, enforcing enterprise standards, and documenting processes that support auditability and informed decision‑making. Through disciplined lifecycle oversight, standardized documentation, and continuous process optimization, the team ensures end users have reliable, secure technology while protecting company assets.

Requirements

Bachelor’s degree in Information Technology, Business, or a related field, or equivalent work experience
2+ years of experience in IT Hardware Asset Management or a related IT operations role
Strong understanding of IT asset lifecycle management, governance, and risk controls
Proficiency with Microsoft Office tools - Excel, Word and PowerPoint
Experience using ServiceNow or similar asset management platforms
Demonstrated experience supporting or maintaining process documentation and SOPs, preferably using SharePoint
Ability to physically handle and move IT equipment, including lifting items weighing up to 50 lbs. as needed during deployment, retrieval, and inventory processes, with or without reasonable accommodation

Nice To Haves

Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Experience supporting audit, risk, or compliance‑driven IT environments
Familiarity with process automation, scripting, reporting, or dashboarding related to IT operations
Experience working in large‑scale enterprise or financial services environments
SharePoint administration experience, including document libraries, permissions, versioning, and structured knowledge repositories
Understanding of AI/ML capabilities and use cases

Responsibilities

Support the end‑to‑end lifecycle management of IT hardware assets, including desktops, laptops, mobile devices, printers, smart conferencing equipment, and approved peripherals
Maintain accurate and complete asset records in the system of record (ServiceNow), ensuring data correctness and audit readiness
Develop, maintain, and organize ITAM process documentation, SOPs, and standards using SharePoint, ensuring version control, accessibility, and consistency
Coordinate procurement, deployment, refresh, retrieval, and disposal activities in accordance with enterprise policies and security requirements
Perform inventory audits, reconciliations, and exception remediation, documenting findings and corrective actions clearly
Contribute to asset reporting, metrics, and governance materials, ensuring documentation is current and review‑ready
Identify opportunities to improve documentation quality, automation, and process clarity to strengthen control frameworks and operational efficiency