IT Asset Management & Endpoint Analyst, Principal

Helmerich & Payne•Tulsa, OK

20h•Onsite

About The Position

The IT Asset Management & Endpoint Analyst, Principal is responsible for defining, designing, and driving the global IT Asset Management (ITAM) strategy while serving as the technical authority for End User Compute (EUC) lifecycle management across the organization. This role owns the end-to-end lifecycle of IT assets, including hardware, cloud-based assets, and end user devices, ensuring accurate inventory management, license compliance, lifecycle governance, asset optimization, and operational excellence. As the organization's subject matter expert, this individual establishes scalable global processes, drives automation initiatives, and provides technical leadership for endpoint technologies, device management platforms, and end user computing strategy. The position serves as a critical bridge between IT Asset Management, Global Service Delivery, Security, Procurement, Finance, and Infrastructure teams to ensure governance, cost optimization, compliance, and an exceptional end user experience. This role combines strategic leadership, technical expertise, architecture ownership, and continuous improvement to mature the organization's global ITAM and endpoint management capabilities.

Requirements

Bachelor's degree in Information Technology, Business, or related field, or equivalent experience.
10+ years of progressive experience in IT Asset Management, Endpoint Management, or related disciplines.
Proven experience in a large-scale global enterprise environment.
Deep expertise in IT Asset Management and lifecycle governance.
Strong experience with Microsoft Intune, SCCM/MECM, and endpoint management.
Experience with ITAM and ITSM platforms, preferably HaloITSM.
Strong understanding of software licensing models and compliance.
Advanced PowerShell scripting and automation experience.

Nice To Haves

ITIL certification or equivalent IT Service Management experience.
Certified IT Asset Manager (CITAM), CSAM, or related certifications.
Experience supporting large-scale technology transformation initiatives.
Familiarity with FinOps, cloud asset management, and SaaS lifecycle governance.

Responsibilities

Define, implement, and evolve the global IT Asset Management strategy, roadmap, governance model, and maturity framework.
Serve as the organization's subject matter expert for IT Asset Management, endpoint lifecycle management, and governance best practices.
Partner with IT, Finance, Procurement, Security, and Service Delivery teams to establish and maintain standardized global asset management practices.
Drive strategic initiatives focused on cost optimization, risk reduction, compliance, and operational efficiency.
Own and continuously improve the end-to-end lifecycle of all IT assets from procurement through retirement.
Establish and maintain a centralized and trusted inventory of hardware, cloud, and end user computing assets.
Develop governance frameworks, policies, controls, and standards that ensure asset visibility and accountability.
Lead lifecycle planning, technology refresh programs, asset disposition, warranty management, and replacement strategies.
Partner with procurement and finance teams to align lifecycle decisions with budgeting and financial objectives.
Serve as a technical authority and architectural lead for the global End User Compute environment.
Drive standardization of endpoint technologies, device configurations, deployment methodologies, and operational support models.
Design scalable solutions for desktop, laptop, tablet, mobile, and specialized endpoint management.
Lead modernization initiatives focused on improving user experience, device reliability, security, and operational efficiency.
Act as the highest escalation point for complex endpoint management and lifecycle-related issues.
Provide expertise for Microsoft Intune, SCCM/MECM, endpoint management, and deployment technologies.
Oversee imaging, provisioning, enrollment, patching, compliance, and endpoint security standards.
Support endpoint encryption and protection technologies including BitLocker.
Ensure endpoint compliance with organizational security and operational requirements.
Drive global consistency for device deployment and support processes.
Drive continuous enhancements within ITAM and ITSM platforms, including HaloITSM and associated integrations.
Develop automation solutions using PowerShell and other technologies.
Lead reconciliation efforts across systems to maintain asset integrity and reporting accuracy.
Identify opportunities to automate asset discovery, lifecycle transitions, and reporting processes.
Integrate ITAM processes with service management and endpoint management workflows.
Ensure compliance with internal policies, regulatory requirements, and vendor agreements.
Establish KPIs, dashboards, and reporting mechanisms to measure ITAM performance and maturity.
Provide executive-level reporting on asset utilization, lifecycle health, compliance posture, and cost optimization opportunities.
Lead root cause analysis efforts related to asset management, endpoint operations, and lifecycle process breakdowns.
Drive corrective actions and continuous improvement initiatives.
Act as a trusted advisor and thought leader across IT.
Mentor support teams, engineers, and administrators.
Lead cross-functional initiatives and influence strategic decisions without direct authority.
Foster a culture of accountability, standardization, automation, and service excellence.

Benefits

Flexible Spending or Health Savings Accounts
401k match
Paid Leave Plans
Parental & Adoption Benefits
Disability Coverage
Employee Assistance Program
Educational Assistance
Learning & Development Opportunities
Flex-scheduling available for qualifying positions to achieve work-life integration
Comprehensive medical, dental, vision, and life insurance