IT Asset Management Analyst (Must Reside in Texas)

Randolph-Brooks Federal Credit Union•San Antonio, TX

16h

About The Position

The IT Asset Management Analyst is part of the IT Asset Management (ITAM) team and will assist the IT Asset Supervisor in formulating the long-term strategic management of the RBFCU IT assets. The position will be responsible for tracking, processing and documenting procedures, reclamation, and disposal of all IT hardware throughout the enterprise. Responsibilities include assisting teams with updating and maintaining the data integrity of the IVANTI Configuration Management Database (CMDB). In addition, the Asset Management Analyst assists the Desktop Support team, IT Service Desk personnel and purchasing with planning and coordination of hardware.

Requirements

High School Diploma or GED
Minimum of less than 1-year job-related experience
Function in a fast paced, office environment
Periodic travel by car with occasional overnight stays
Proficient typing skills with a high level of accuracy
Excellent attention to detail and ability to spot errors
On occasion, must be able to lift up to 50 pounds
Sit for an extended period of time
Accurately type and update database constantly

Nice To Haves

IT Asset Management Certifications preferred (IAITAM): CAMP (Certified Asset Management Professional) & CHAMP (Certified Hardware Asset Management Professional)
Possess an excellent understanding of inventory management and analytic systems
Detail oriented with strong organizational, analytical and information gathering skills
Establish and cultivate a broad network of collaborative relationships both within, and outside the organization with strong oral and written communication skills
Strong organizational and time management skills necessary as well as ability to multi-task to meet deadlines
Strong interpersonal, collaboration, and customer service skills

Responsibilities

Applicant must possess at least three to five years’ experience in analytical capacity.
Working knowledge of a Service Management tool i.e. IVANTI, BMC Remedy, Service Now, etc.
Strong knowledge of asset management principles and concepts applicable to IT hardware, software, and inventory administration and control.
Working knowledge of software asset management policies, practices, technology, and licensing in the Windows Desktop platforms.
Willing to participates in moderate to highly complex projects within or outside of the department.
Strong research and data analysis skills with the ability to communicate results with colleagues and management.
Support all internal and external software licensing audits, analyze results and provide corrective action plans to senior management.
Compliance of the software/hardware asset life cycle from acquisition to disposal to reduce risks to the business.
Work with IT management and procurement team to optimize software licensing agreements, identify potential savings areas, manage software product contracts, and create automated processes to facilitate software procurement/deployment.
All other duties as assigned (note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice).