Analyst, Special Investigative Unit (Must Reside in Louisiana)

CVS Health•Work At Home-Louisiana, LA

6d•$43,888 - $76,500•Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Investigator role will conduct high level, investigations of known or suspected acts of healthcare fraud and abuse. This position will routinely handle high profile or highly sensitive matters involving cases with multiple subjects, or intricate healthcare fraud schemes. Conduct state specific investigations for Louisiana for program integrity to prevent payment of aberrant claims submitted to the Medicaid lines of business for payment Conduct thorough research on subject(s) and related entities Initiate independently proactive data mining using SIU Tools to identify aberrant billing patterns and early scheme detection Conduct extensive analysis of claims data to determine aberrancy, pattern, or scheme Research and prepare cases for both clinical and legal review Collaborate with Medical Directors on clinical issues and medical record questions Accurately documents all case activity and communications in designated case tracking system Communicate clinical findings to provider Adherence to all regulatory requirements Facilitate case outcomes for the recovery of company and customer monies lost from aberrant billing Collaborate with federal, state, and local law enforcement agencies for the investigation and prosecution of healthcare fraud issues Communicate clearly a high level of FWA knowledge and understanding during interactions with both internal and external stakeholders Experience in witness testimony; Proficient in testifying for both civil and criminal proceedings Strong communication skills, both written and oral, are necessary for the development and implementation of professional presentations for internal and external stakeholders regarding healthcare fraud matters and Enterprise approach to FWA Communicate ideas on efficiency gains; provides input regarding controls for monitoring FWA among the business segments

Requirements

State residency required; must reside in Louisiana
3+ years investigative experience in healthcare fraud and abuse matters
Working knowledge of medical coding; CPT, HCPCS, ICD10
Proficient in Microsoft Office with advanced skills in Excel (pivot tables are a must, etc.)
Strong analytical ability to view and slice claims data in multiple facets
Self-starter: initiates research that will be vital to an investigation
Proficient in researching information and identifying new resources helpful to all cases
Strong verbal and written communication skills (using correct grammar, spelling, sentence structure, etc.)
Ability to travel up to 10% (approx. 2-3x per year, depending on business needs)

Nice To Haves

Medicaid/Medicare investigation experience; knowledge of applicable rules and regulations
Exercises independent judgement; uses available resources and technology in developing evidence, supporting allegations for fraud and abuse
Credentials: Association of Certified Fraud Examiners (CFE) or National Health Care Anti-Fraud Association (AHFI)
Knowledge of Aetna's policies and procedures/State and Federal requirements (internal applicants)
Knowledge and understanding of complex clinical issues
Competent with legal theories of FWA
Customer-Focused. Ability to effectively interact and collaborate with various stakeholders and departments to drive solution
Strong communication and customer service skills

Responsibilities

Conduct state specific investigations for Louisiana for program integrity to prevent payment of aberrant claims submitted to the Medicaid lines of business for payment
Conduct thorough research on subject(s) and related entities
Initiate independently proactive data mining using SIU Tools to identify aberrant billing patterns and early scheme detection
Conduct extensive analysis of claims data to determine aberrancy, pattern, or scheme
Research and prepare cases for both clinical and legal review
Collaborate with Medical Directors on clinical issues and medical record questions
Accurately documents all case activity and communications in designated case tracking system
Communicate clinical findings to provider
Adherence to all regulatory requirements
Facilitate case outcomes for the recovery of company and customer monies lost from aberrant billing
Collaborate with federal, state, and local law enforcement agencies for the investigation and prosecution of healthcare fraud issues
Communicate clearly a high level of FWA knowledge and understanding during interactions with both internal and external stakeholders
Experience in witness testimony; Proficient in testifying for both civil and criminal proceedings
Strong communication skills, both written and oral, are necessary for the development and implementation of professional presentations for internal and external stakeholders regarding healthcare fraud matters and Enterprise approach to FWA
Communicate ideas on efficiency gains; provides input regarding controls for monitoring FWA among the business segments