IT ASSET ANALYST

Emagine IT•Washington, DC

1d•$42,000 - $90,000•Onsite

About The Position

Emagine IT is seeking an IT Asset Analyst to support a federal government client with end-to-end IT asset lifecycle management performing receiving, tagging, audit, retirement, and daily reconciliation against the asset record in ServiceNow. The role supports the annual physical inventory and asset/MFD location accuracy, with hands-on hardware setup, configuration, and installation activities.

Requirements

Associate's or Bachelor's degree in IT or a related field, or equivalent technical experience/certifications.
Two (2)+ years in IT asset management, hardware logistics, or deskside/hardware support, including inventory control and reconciliation.
Hands-on experience with ServiceNow ITAM (HAM/SAM) and CMDB concepts; familiarity with Microsoft Intune and endpoint enrollment.
Demonstrated ability to sustain high inventory-accuracy standards and timely record updates in an auditable system of record.
Ability to obtain and maintain a Tier 4 (High Risk Public Trust) background investigation.
U.S. citizenship is required for this project by the client.
All personnel must satisfy the government client’s suitability and background-investigation requirements before receiving physical or logical access to facilities or systems.

Nice To Haves

IAITAM CHAMP/CSAM/CAMP or ServiceNow ITAM certification.
CompTIA A+; ITIL v4 Foundation.
Experience with federal property management and disposal (e.g., SF-120) procedures.
Experience supporting multi-site inventories.

Responsibilities

Perform hardware asset intake, receiving, tagging/labeling, and initial record creation in the ServiceNow Hardware Asset Management (HAM) module.
Conduct audits, daily reconciliation against the asset record, and support periodic and annual physical inventories.
Record lifecycle events (deployment, assignment, maintenance, reassignment, refresh, end-of-life) within two (2) business days of occurrence.
Investigate and resolve inventory discrepancies and support Government-directed spot checks and audits.
Maintain accurate asset attributes (serial number, model, location, user, status) and ensure alignment between HAM records, CMDB CIs, and ServiceNow tickets.
Support leased-asset and multi-function device (MFD) management - location, configuration, contract reference, and lifecycle status - coordinating with vendor points of contact (without modifying lease terms).
Support endpoint/MDM lifecycle integration (Microsoft Intune enrollment, association to asset records, de-enrollment/secure wipe during offboarding) as an extension of HAM.
Configure computers, communications devices, and peripheral equipment; install hardware; and perform site setup activities consistent with the labor category.
Coordinate SF-120 / federally compliant asset disposal and support software asset management (SAM) tracking and audit readiness.