L&I IT Application Development - Senior/Specialist (MIPS Supervisor)

State of Washington•Thurston County – Tumwater, WA

1d•Hybrid

About The Position

The Washington State Department of Labor & Industries (L&I) Information Technology Division supports agency business priorities through technology products and services. Its Mainframe Program manages Industrial Insurance applications, including the Medical Information Payment System (MIPS), a critical billing system used for statewide medical billing, provider payments, and industrial insurance operations. MIPS includes online and batch components, more than 600 modules, and over four million lines of code; it processes at least 20,000 bills per day and serves approximately 1,200 users across 16 teams and 100,000 credentialed providers. The IT Application Development – Senior/Specialist serves as the senior application development authority and supervisor for the MIPS Mainframe and .NET product teams. Reporting to the Director of Mainframe Operations and Strategy, the role provides technical leadership, system design authority, architectural guidance, and supervisory oversight for entry-, journey-, and senior-level staff. The position leads MIPS design, architecture, development, and modernization to maintain reliable, high-performing systems that meet legislative and policy requirements. It also provides advanced consultation on high-risk system components and manages projects involving agency-wide infrastructure upgrades and Insurance Services application enhancements. This is an advanced-level programmer/analyst position with substantial autonomy. The incumbent independently develops, enhances, and maintains complex applications across multiple languages and technologies, often leading the work while balancing several projects. The assigned duty station is Tumwater, Washington. Teleworking may be up to full time, with occasional in-person meetings and training or attendance as business needs require. Remote work from outside Washington requires approval; the agency primarily seeks candidates who live in Washington or are willing to relocate.

Requirements

Ten years of direct and progressive professional IT experience in consulting, analyzing, designing, implementing, maintaining, or programming software applications and/or databases, and providing technical customer support.
Experience using some or all of the following technologies: COBOL, NATURAL/ADABAS, JCL, VB, VB.NET, Visual Studio, ASP, ASP.NET, EntireX, MQ Series, JavaScript, HTML, XML, SQL Server, and MS Access.
Ability to solve complex technical problems and apply emerging technologies in mainframe environments.
Ability to take action to learn and grow.
Ability to take action to meet the needs of others.
Education may substitute year for year for experience, up to four years for a bachelor's degree or up to two years for an associate degree in Computer Science, Information Technology, or a closely aligned field.
Three professional references with current telephone numbers are required in the application.

Nice To Haves

One year of supervisory leadership experience, including leading technical teams, guiding and mentoring staff, and supporting organizational goals through effective leadership and team management.
Scripting and automation experience, including scripting languages such as Rexx/Clist; advanced training experience; or experience using Job Control Language (JCL).
Experience developing mainframe applications and .NET components that interface with web applications through messaging technologies.
Four years of experience working with Endevor and the software development lifecycle.
Two years of experience with JCL, TSO, TPX, CA7, ICETOOL, and REXX.
Scrum Master Certification.

Responsibilities

Serve as the technical authority for MIPS mainframe and .NET components, providing expert design, architecture, and development leadership.
Lead the design and implementation of new system logic, data flows, and application components, including work without existing precedent.
Develop modernization strategies for legacy MIPS components and establish coding standards, development patterns, and technical best practices.
Direct cross-system integration design with ProviderOne, MPOS, MIPC, and other enterprise systems.
Create new applications; modify, debug, test, monitor, and maintain applications and systems; document them; and accommodate software and hardware upgrades.
Respond to problem calls and critical production problems, investigate application abends, and coordinate pre-production and production code drops for high-risk changes. Some production problems may require a 24-hour system response.
Lead assigned projects, including planning, scheduling, design and maintenance coordination, and testing requiring advanced technical decisions and cross-team coordination.
Analyze customer needs and determine suitable computer-system alternatives; translate business requirements into programming and development specifications.
Document technical specifications and estimate service requests, project tasks, and other technical work, particularly for high-risk enhancements, legislative mandates, and cross-system integrations.
Perform system and program design; analyze and resolve problems; and consult with other analysts and programmers.
Review fiscal notes and provide feedback on compliance with architectural standards and enterprise design patterns.
Investigate application usage, error reports, performance, reliability, data integrity, and cross-system dependencies to maintain databases and solutions.
Coordinate with customers to define, develop, test, and implement system requirements; lead enterprise-level requirements analysis aligned with business needs, legislative mandates, and technical architecture.
Serve as Scrum Master for the MIPS Mainframe and MIPS .NET product teams: facilitate team ceremonies, remove roadblocks, protect the team from interruptions, assist with backlog management and goal setting, and support collaboration and conflict resolution.
Hire, train, mentor, coach, lead, and supervise MIPS Mainframe team staff across entry, journey, and senior levels.
Guide staff through technical direction, future vision, mentoring, and performance and development evaluations; consult with the manager and HR consultants on performance management and progressive discipline.
Ensure duties are completed, employees demonstrate competencies, and staff have the tools and resources needed to succeed.
Assess staff training needs and arrange or provide instruction; establish and maintain position descriptions with the manager and HR consultant and review them annually with staff.
Evaluate team members, provide feedback, approve leave and training requests, attend meetings, and complete regular status reports.