IT Application Analyst Senior

City of AustinAustin, TX
$75,930 - $96,430Hybrid

About The Position

Using advanced and comprehensive knowledge of business functions and information technology (IT), this position performs duties to develop, implement, configure, support, evaluate and recommend software systems. The purpose of the IT Application Analyst Sr position is to support the configuration and deployment of Watershed's advanced GIS applications and workflows within ESRI's Enterprise GIS ecosystem. This role focuses on developing, configuring, testing, and deploying department-wide advanced GIS applications and data products, while also assisting other workgroups in data development and migration to new systems and applications. It requires scripting expertise, integration with non-spatial systems and applications, gathering business requirements, and collaborating with internal teams and vendors to ensure the successful adoption and long-term sustainability of modern GIS systems. Ultimately, this position serves as a technical resource and partner to help Watershed Divisions leverage new GIS applications and workflows effectively. This position will directly support the stormwater infrastructure utility network data model (Conveyance System), ArcGIS Indoors facility space planning, and Workflow Manager Server workload management application, as well as develop, implement, and configure business unit-specific applications and solutions.

Requirements

  • Knowledge of existing IT systems and their relationships to each other and interfaces to outside systems.
  • Knowledge of IT policies, procedures, and security requirements.
  • Knowledge of database design principles.
  • Knowledge of creating process models and data flow diagrams.
  • Skill with computers and computer systems.
  • Skill in analyzing information and evaluating alternatives.
  • Skill in documenting and maintaining application and process or configuration information.
  • Skill in providing system/application administration.
  • Skill in identifying complex problems and reviewing related information.
  • Skill in developing, prioritizing, organizing and accomplishing specific goals and plans.
  • Skill in using a structured query language.
  • Skill in providing mentoring, guidance, and training of personnel.
  • Skill in coordination of activities of others.
  • Ability to serve as a technical lead for development and support of one or more IT systems.
  • Ability to apply analytical reasoning to complex problems.
  • Ability to multitask and to work effectively in a team or as an individual contributor.
  • Ability to communicate effectively orally and in writing.
  • Ability to meet deadlines and effectively communicate the status of assignments.
  • Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience.
  • Experience may substitute for education up to four (4) years.

Nice To Haves

  • Familiarity developing new datasets and managing spatial data in an Esri Enterprise Geodatabase, including advanced functionality (versioning, archiving, topologies, relationship classes, attribute rules, etc.).
  • Experience with ArcGIS Enterprise, including ArcGIS Server and Portal
  • Experience with Esri's Utility Network, ArcGIS Indoors, or other advanced GIS data product.
  • Familiarity with scripting and query languages like Python, Arcade, and SQL.
  • Familiarity with Esri’s Workflow Manager job management software.

Responsibilities

  • Researches, analyzes, architects, develops, implements and configures technological solutions.
  • Administers, monitors, and maintains one or more IT systems.
  • Investigates and analyzes complex business requirements.
  • Provides impact analysis and recommends appropriate solutions.
  • Identifies opportunities for asset reuse across multiple projects.
  • Responds to issues from the user community.
  • Prepares and maintains documentation related to the development and maintenance of systems.
  • Participates in the development of business process models and data flow diagrams for all levels of the organization.
  • Performs bug tracking and quality assurance tasks.
  • Develops and maintains disaster recovery plans.
  • Develops and/or delivers training.
  • Creates and prepares reports and analysis.
  • Installs new software releases and/or upgrades.
  • Establishes IT policies, procedures and security requirements.
  • May provide technical or project leadership, training, and technical guidance to others.

Benefits

  • low-cost medical, dental, vision
  • paid leave time
  • a highly competitive retirement plan
  • career development opportunities
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