IT Application Administrator

Universities of Wisconsin•Milwaukee, WI

1d•$74,000 - $78,000•Hybrid

About The Position

The IT Application Administrator plays a key role in managing and optimizing campus application technologies—including emerging AI platforms—to empower faculty, staff, and students. This position leads the administration, integration, and support of critical applications, ensuring secure, reliable, and innovative technology experiences across the institution. The role also guides users, supports governance efforts, and helps shape the future of AI and IT adoption on campus.

Requirements

2+ years of experience administering enterprise applications, SaaS platforms, or cloud‑based systems
Hands‑on experience with application administration in M365, Azure, or comparable environments
Applicants must be legally authorized to work in the United States at the time of hire.
Selected candidates will be required to complete an I-9 form to verify eligibility to work in the U.S.

Nice To Haves

Bachelor’s degree in computer science, information technology, management information systems, or a related field by date of hire
4+ years of experience administering enterprise applications, SaaS platforms, or cloud‑based systems
Experience using modern AI tools (e.g., Microsoft Copilot, ChatGPT, generative AI assistants) in enterprise or educational settings
Understanding of APIs, connectors, and integration workflows (REST, webhooks, OAuth, automation tools)
Experience working in a higher education environment

Responsibilities

Administer and support cloud and on‑premises applications—especially AI and innovation platforms—ensuring secure, reliable performance and proper licensing
Monitor service health, resolve incidents, maintain documentation, and uphold institutional policies and access controls
Build integrations and automation workflows across enterprise systems; support AI‑enabled solutions using platforms like Azure or AWS
Provide user support, coordinate with vendors, and create training and knowledge resources for faculty, staff, and students
Contribute to governance, security, and compliance efforts for AI and application usage in partnership with security, legal, and compliance teams
Evaluate vendor roadmaps, recommend new features or pilots, and participate in continuous improvement
Stay current on emerging technologies and industry trends to inform future application and AI strategies