WS - IT and AV Events Support Tech Level 2

University of Pikeville • Pikeville, KY

1d • $11 • Onsite

About The Position

Support the planning and execution of campus events by assisting with advanced A/V and IT operations. This position is ideal for students with prior experience in event support or A/V technology who are looking to expand their leadership and troubleshooting skills. In addition to set-up and monitoring, Level 2 assistants will help train new student staff, troubleshoot real-time issues, and serve as primary contacts for on-site event tech support when needed.

Requirements

• Prior experience in event support or A/V technology
• Advanced A/V and IT operations skills
• Leadership and troubleshooting skills
• Word, Excel, PowerPoint, Social Media & New Technology skills
• Attention to detail
• Strong active listening abilities
• Written & verbal communication skills
• Customer focused
• Willingness to learn new things

Nice To Haves

• Experience in event support
• Experience in A/V technology
• Expand leadership and troubleshooting skills

Responsibilities

• Lead or assist with setup and teardown of complex A/V and IT systems for campus events
• Serve as on-site technical support for events, handling troubleshooting and escalated issues
• Provide guidance, mentorship, and informal training to Level 1 student staff
• Coordinate closely with event organizers and university staff to confirm A/V requirements
• Assist in testing and configuring advanced A/V systems, including A/V over IP setups and hybrid event platforms
• Maintain equipment inventory and assist with routine maintenance and updates
• Act as a liaison between the IT department and event coordinators to ensure high-quality service
• Support ongoing efforts to improve processes and event tech procedures

Benefits

• Pay Rate: 10.50

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed