IT Analyst IV - Collaboration Platform

Williams•Tulsa, OK

2d•Hybrid

About The Position

At Williams, we’re powering a cleaner, more connected future, and that starts with you. Here, your work fuels communities, drives innovation, and helps deliver reliable energy the world depends on. Join a Fortune 500 team that invests in your growth, values your contributions, and challenges you to make a lasting impact every day. Do something that means something at Williams. This isn’t just a job - it’s an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours. As IT Analyst IV, you will provide technical leadership to a team of analysts to deliver software solutions and maintain existing applications in order to optimize organizational functioning. A focus on mentoring others, the ability to solve sophisticated problems, superb interpersonal skills and technical acuity are keys to success! Your work will challenge you, and with our Core Values to guide you, you’ll quickly learn and grow with us.

Requirements

High school diploma or GED and a minimum fifteen (15) years' IT experience, OR Associate's degree and a minimum ten (10) years' IT experience, OR Bachelor's degree in IT-related field and a minimum eight (8) years' IT experience
Participation in 24/7 on-call support
Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority
Needs basic knowledge of Microsoft Office Application and PC skills

Responsibilities

Analyzes and develops short and long-term solutions to information technology needs through developing new or modifying existing applications
Reviews systems requirements and business processes; codes, tests, debugs and implements software applications
Executes projects using project management concepts, requirements gathering and documentation, software development lifecycle and testing
Collaborates effectively with business partners, project team, and senior management to develop solutions that facilitate the integration of business processes
Recommends solutions based on an understanding of business requirements
Provides technical leadership and mentorship within a broader team
Leads end-to-end administration, engineering, licensing, and governance of Microsoft 365 and integrated platforms while managing tenant settings, service accounts, licensing, governance, and platform compatibility
Defines and executes on collaboration platform strategies by monitoring the Microsoft 365 roadmap, evaluating emerging capabilities for business value and security fit, and guiding testing, staging, and production readiness
Ensures platform reliability by providing Tier 3 support, leading root-cause analysis and post-incident reviews, and documenting solutions that improve system stability
Supports mergers and acquisitions through tenant assessments, migration planning, identity and domain consolidation, and security and licensing remediation in coordination with cross-functional stakeholders including Legal, Compliance, HR, and IT
Other duties as assigned

Benefits

Strong pay plus an annual incentive program
Hybrid work for most office roles, plus real flexibility in many field positions
Medical, dental, and vision coverage with options that fit your life, not the other way around
401(k) with company match and an annual company contribution
Paid time off, including company and floating holidays
Paid parental leave (up to six weeks per parent), plus fertility and adoption support
Advanced AI tools and resources to help level up and work smarter
Clear paths to grow your career, with a strong culture of promoting from within
Tuition reimbursement and support for continuing education
HSA and FSA options
Company-paid life insurance and disability coverage
Employee stock purchase plan
Domestic partner benefits
Employee resource groups, wellness support, paid volunteer time, and company matching for causes you care about