IT Analyst III - Salesforce Developer

State of Utah • Taylorsville, UT

5d • Hybrid

About The Position

The Utah Division of Technology Services is hiring a Salesforce Developer to design, develop, and maintain a Salesforce platform for a State of Utah executive agency. The role helps establish technical vision, strategic roadmaps, governance, and development standards, with a focus on secure, scalable, and compliant solutions that improve access to government services for Utah residents. The position may be filled at the IT Analyst III, II, or I level, with the corresponding hourly pay ranges listed in the posting.

This is a full-time hybrid position requiring two days per week in the office at the Utah Department of Agriculture and Food building in Taylorsville, Utah, with the remaining work conducted by telework. Telework eligibility is established by agency management and may change. The role includes a criminal history background check and drug test.

Requirements

• At least 5 years of IT or software engineering experience, including progressive hands-on experience developing and architecting enterprise Salesforce solutions.
• Expert-level programmatic mastery of Salesforce, including advanced Apex, Lightning Web Components, and modern JavaScript frameworks.
• Extensive experience designing, configuring, and securing complex external-facing Salesforce Experience Cloud sites.
• Deep understanding of external-user security models, including high-volume portal licenses, sharing sets, external sharing hierarchies, and secure public-facing APIs.
• Advanced proficiency with source control and automated CI/CD pipelines, such as GitHub or Copado.
• Proven success implementing REST or SOAP APIs, MuleSoft, or event-driven integrations.
• Knowledge and implementation experience with enterprise security architectures, including SSO, OAuth, programmatic sharing, and external-user access controls.
• Experience with agile development methodologies.
• Exceptional problem-solving capabilities, technical mentorship skills, and clear communication with developers and agency stakeholders.
• Successful completion of a criminal history check.
• Drug test required.

Nice To Haves

• Familiarity with Salesforce Data Cloud, Einstein/AI capabilities, Own (formerly OwnBackup), and large-scale data warehousing.
• Salesforce Application Architect certification.
• Salesforce System Architect certification.
• Salesforce Experience Cloud Consultant certification.
• Salesforce Platform Developer II certification.
• Salesforce Integration Architect certification.

Responsibilities

• Design, develop, test, and deploy secure, scalable Salesforce solutions using Public Sector Solutions data models, OmniStudio, and Experience Cloud.
• Configure and customize Salesforce Experience, Service, and Sales Cloud, along with other relevant Salesforce products.
• Develop and maintain integrations between Salesforce and state systems using APIs, web services, and middleware, particularly MuleSoft.
• Configure secure single sign-on, OAuth flows, and identity protocols.
• Use Git source control and CI/CD tools to support automated Salesforce deployments and maintain alignment across environments.
• Perform Salesforce administration, including user and data management, process automation, security and access controls, analytics, and reporting.
• Perform system maintenance, including upgrades, patches, and performance tuning.
• Monitor system performance and identify opportunities for improvement.
• Document technical designs, code, and configurations.
• Work within an agile development environment.
• Participate in tri-yearly Salesforce platform upgrades to mitigate system impacts.
• Help establish technical vision, strategic roadmaps, governance, and development standards for the Salesforce platform.

Benefits

• Job stability through employment within a well-established organization.
• Career growth, skill development, and opportunities for leadership.
• Meaningful work supporting community services and organizational goals.
• A supportive work environment that values cooperation, strong work ethics, and mutual support.
• The organization emphasizes work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed