IT Analyst III - Salesforce Developer
About The Position
The Utah Division of Technology Services is hiring a Salesforce developer to design, develop, and maintain a Salesforce platform for a State of Utah executive agency. The role helps establish technical vision, strategic roadmaps, governance, and development standards, while delivering secure, scalable, and compliant solutions that support state services and access to government services for Utah residents. The position is hybrid, with two days per week in the office and the remainder telework. The office is at the Utah Department of Agriculture and Food building in Taylorsville, Utah. Telework eligibility is determined by agency management and may change. The role requires a criminal history check and a drug test. The job may be filled at IT Analyst III, II, or I levels, with hourly pay ranges of $42.63–$72.46, $35.97–$61.12, and $28.18–$47.92, respectively.
Requirements
- At least 5 years of IT or software engineering experience, including hands-on, progressive experience developing and architecting enterprise Salesforce solutions.
- Expert programmatic mastery of Salesforce, including advanced Apex, Lightning Web Components (LWC), and modern JavaScript frameworks.
- Extensive experience designing, configuring, and securing complex, external-facing Salesforce Experience Cloud sites.
- Deep understanding of external user security models, including high-volume portal licenses, sharing sets, external sharing hierarchies, and secure public-facing APIs.
- Advanced proficiency with source control and automated CI/CD pipelines, such as GitHub or Copado.
- Proven success implementing REST/SOAP APIs, MuleSoft, or event-driven integrations.
- Knowledge of enterprise security architectures, including SSO, OAuth, programmatic sharing, and external user access controls.
- Experience with agile development methodologies.
- Strong problem-solving capabilities, technical mentorship skills, and clear communication with developers and agency stakeholders.
- Successfully pass a criminal history check.
- Pass a drug test.
Nice To Haves
- Familiarity with Salesforce Data Cloud, Einstein/AI capabilities, Own (formerly OwnBackup), and large-scale data warehousing.
- Salesforce Application Architect certification.
- System Architect certification.
- Experience Cloud Consultant certification.
- Platform Developer II certification.
- Integration Architect certification.
Responsibilities
- Design, develop, test, and deploy secure, scalable Salesforce solutions using Public Sector Solutions data models, OmniStudio, and Experience Cloud.
- Configure and customize Salesforce Experience, Service, and Sales Cloud, and other relevant Salesforce products.
- Develop and maintain integrations between Salesforce and other state systems using APIs, web services, and middleware, specifically MuleSoft.
- Configure secure single sign-on (SSO), OAuth flows, and identity protocols.
- Use Git source control and CI/CD tools to support automated Salesforce deployments and maintain environment alignment.
- Perform Salesforce administration, including user and data management, process automation, security and access controls, analytics, and reporting.
- Perform regular system maintenance, including upgrades, patches, and performance tuning.
- Monitor system performance and identify areas for improvement.
- Document technical designs, code, and configurations.
- Work within an agile development environment.
- Participate in tri-yearly Salesforce platform upgrades to mitigate system impacts.
- Help establish technical vision, strategic roadmaps, governance, and development standards for the agency Salesforce platform.
Benefits
- Job stability within a well-established organization.
- Career growth, including opportunities to develop skills and pursue leadership within a large organization.
- Meaningful work contributing to community services and organizational goals.
- Supportive work environment emphasizing cooperation, strong work ethics, and mutual support.
- Work/life balance is an important element of the organization's culture.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
