IT Analyst II - Collaboration Platform
About The Position
At Williams, we’re powering a cleaner, more connected future, and that starts with you. Here, your work fuels communities, drives innovation, and helps deliver reliable energy the world depends on. Join a Fortune 500 team that invests in your growth, values your contributions, and challenges you to make a lasting impact every day. Do something that means something at Williams. This isn’t just a job - it’s an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours. As a Collaboration Platform Engineer II, you will support, enhance, and help deliver solutions across core Microsoft 365 services - resolving platform issues, assisting with new feature rollouts, and contributing to the security, reliability, and overall user experience of the Microsoft enterprise platform at Williams. This role is ideal for someone eager to grow technically, take on increasing ownership, and play a meaningful role in Williams' AI transformation as Microsoft Copilot and adjacent technologies become central to how we work. Your work will challenge you, and with our Core Values to guide you, you’ll quickly learn and grow with us.
Requirements
- High school diploma/GED and a minimum of one (1) year of IT experience
- Participation in 24/7 on-call support
- Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority
- Needs basic knowledge of Microsoft Office Application and PC skills
Nice To Haves
- Bachelor's Degree in Computer Science, Management Information Systems, or related field and a minimum of two (2) years' IT experience
Responsibilities
- Provides application software development services or technical support
- Develops program logic for new applications or analyzes and modifies logic in existing applications
- Codes, tests, debugs, documents, implements and maintains software applications
- Analyzes requirements and maintains, tests and integrates application components in a timely, cost-effective manner
- Monitors, supports and diagnosis application systems to ensure specifications are met
- Develops procedures for application system testing and validation to ensure system integrity
- Supports the administration of core Microsoft 365 services ensuring reliable, secure, and compliant enterprise capabilities through identity management, MFA, Conditional Access, permissions reviews, and policy administration under established guidance
- Assists with platform operations such as licensing, service accounts, distribution groups, shared resources, external access settings, tenant integrations, migrations, and environment changes, including provisioning, coexistence activities, and validation tasks
- Monitors the Microsoft 365 product roadmap, evaluate emerging capabilities, and communicate platform updates, technical requirements, and rollout plans to stakeholders, including translating complex concepts for non-technical audiences
- Provides operational support for Microsoft platform issues, troubleshoots routine and non-standard problems, and collaborates with senior engineers on more complex platform challenges
- Contributes to automation, documentation, and continuous improvement efforts that enhance platform support, service quality, and operational efficiency
- Other duties as assigned
Benefits
- Strong pay plus an annual incentive program
- Hybrid work for most office roles, plus real flexibility in many field positions
- Medical, dental, and vision coverage with options that fit your life, not the other way around
- 401(k) with company match and an annual company contribution
- Paid time off, including company and floating holidays
- Paid parental leave (up to six weeks per parent), plus fertility and adoption support
- Advanced AI tools and resources to help level up and work smarter
- Clear paths to grow your career, with a strong culture of promoting from within
- Tuition reimbursement and support for continuing education
- HSA and FSA options
- Company-paid life insurance and disability coverage
- Employee stock purchase plan
- Domestic partner benefits
- Employee resource groups, wellness support, paid volunteer time, and company matching for causes you care about
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
