IT Administrator

Riverside Technologies Inc•Milton, PA

3d•$19 - $22•Hybrid

About The Position

We are seeking a motivated and technically skilled IT Systems Administrator to join our internal IT team. This position provides end-user support, administers on-premises and cloud systems, and helps maintain secure, reliable, and scalable technology infrastructure. The ideal candidate is a practical problem solver who enjoys helping users, troubleshooting complex issues, and working across Windows, Linux, networking, cloud, and cybersecurity technologies. The role includes participation in an on-call rotation, periodic travel, and hands-on installation of server, storage, networking, and rack-mounted equipment.

Requirements

3+ years of experience in IT administration, systems administration, help desk, or a related role.
Strong working knowledge of Windows desktop and server operating systems and Linux administration.
Experience administering Microsoft 365, Microsoft Entra ID, and Microsoft Azure services.
Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, routing, and switching.
An understanding of firewalls, VPNs, wireless networking, and network security concepts.
Experience troubleshooting computer hardware, software, operating systems, and network issues.
Strong customer service, communication, documentation, and problem-solving skills.
Ability to work independently, prioritize competing needs, and collaborate effectively with a team.
Valid driver’s license and ability to travel when required.
Must be able to pass drug screening and background check

Nice To Haves

Experience with VMware, Hyper-V, or another virtualization platform.
Experience with enterprise storage, infrastructure planning, monitoring, and backup solutions.
Knowledge of relational databases such as SQL Server, MySQL, MariaDB, or PostgreSQL.
Knowledge of web servers such as IIS, Apache, or NGINX.
Experience with automation or scripting using PowerShell, Bash, or Python.
Industry certifications such as CompTIA A+, Network+, Security+, Microsoft Azure, Cisco, or Linux certifications.

Responsibilities

Provide technical support to internal end users.
Troubleshoot hardware, software, identity, access, connectivity, and system issues.
Respond to requests through the ticketing system, email, phone, chat, and deskside support.
Configure and deploy desktops, laptops, mobile devices, peripherals, and business software.
Create and maintain technical documentation and knowledge base articles.
Train users on technology best practices and security awareness.
Administer and support Windows Server, Windows desktop, and Linux environments.
Manage Microsoft 365, Microsoft Entra ID, Exchange Online, Teams, SharePoint, and related services.
Administer Microsoft Azure resources, identity, access controls, and cloud security configurations.
Perform maintenance, patching, monitoring, upgrades, and lifecycle management.
Support backups, recovery testing, business continuity, virtualization, and server deployments.
Monitor system availability, performance, capacity, and cloud cost trends.
Configure and troubleshoot switches, firewalls, wireless networks, VPNs, and related infrastructure.
Support TCP/IP, DNS, DHCP, VLANs, routing, switching, LAN, WAN, and internet connectivity.
Assist with cybersecurity monitoring, vulnerability remediation, access reviews, and incident response.
Maintain accurate network documentation, diagrams, inventories, and configuration standards.
Install, rack, cable, and maintain servers, storage, UPS systems, and networking equipment.
Participate in infrastructure upgrades, equipment refreshes, migrations, and technology deployments.
Assist with capacity planning, storage planning, infrastructure design, and technology roadmaps.
Coordinate with vendors, service providers, and internal stakeholders as needed.
Delivers excellent customer service while resolving technical issues efficiently.
Maintains secure, stable, documented, and highly available IT systems.
Proactively identifies opportunities for automation, standardization, and process improvement.
Contributes to infrastructure projects and long-term technology planning.
Serves as a trusted technical resource for employees and leadership.