IT Administrator

Smiths Group•Romeoville, IL

1d•Hybrid

About The Position

The IT Administrator is responsible for managing, maintaining, and supporting the organization’s IT infrastructure, including servers, networks, hardware, software, cybersecurity, business intelligence systems, and end-user support. This role ensures the reliability of technology systems supporting manufacturing operations, ERP platforms, production processes, shop floor technologies, and enterprise reporting.

Requirements

Associate or Bachelor degree in IT, Computer Science, or related field, or equivalent experience.
3+ years of IT administration or systems support experience.
Experience with Microsoft 365, Windows Server, Active Directory, and networking.
Experience creating and maintaining Power BI dashboards and reports.
Knowledge of data analysis, data modeling, and SQL.
Strong troubleshooting and problem-solving skills.

Nice To Haves

Experience in a manufacturing environment.
Knowledge of DAX, Power Query, Microsoft Fabric, Azure Data Services, or cloud platforms.
Certifications such as Azure Administrator, CompTIA Network+, Security+, or CCNA.

Responsibilities

Install, configure, maintain, and monitor servers, networks, switches, firewalls, and wireless systems.
Work with centralized IT team to manage Windows Server environments, Active Directory, DNS, DHCP, and Group Policies.
Monitor system performance and proactively address infrastructure issues.
Ensure system availability and minimize downtime for business-critical applications.
Provide Tier 1 and Tier 2 support across office and production environments.
Troubleshoot hardware, software, network connectivity, printer, and mobile device issues.
Configure and deploy desktops, laptops, tablets, and peripherals.
Manage user accounts, permissions, and access controls.
Implement cybersecurity best practices including endpoint protection and MFA.
Monitor security alerts and respond to incidents.
Perform vulnerability assessments and system updates.
Support compliance requirements and security standards.
Support ERP systems, MES platforms, barcode scanners, shop floor PCs, and production technologies.
Develop, maintain, and enhance Power BI dashboards and reports for operations, quality, inventory, production, and leadership teams.
Collaborate with business leaders to identify KPI and reporting requirements.
Create data models, visualizations, and automated reports using Power BI.
Ensure data accuracy, integrity, and consistency across reporting platforms.
Support integrations between manufacturing equipment, business systems, and reporting tools.
Work with centralized IT team to manage Microsoft 365 including Exchange Online, Teams, SharePoint, OneDrive, and Intune.
Perform system backups and disaster recovery testing.
Maintain software licensing and IT asset inventories.
Configure and support VMware or Hyper-V environments.
Coordinate with vendors and service providers.
Assist with IT projects, upgrades, and implementations.
Evaluate hardware and software solutions to improve efficiency.
Maintain IT documentation, policies, and procedures.