IT Administrator

Cehas Plan Administrators • Austin, TX

6d • Remote

About The Position

CEHAS runs on protected health and payroll data, and a fully remote team across the U.S. depends every day on the systems you would administer. Today our IT support runs through our Cybersecurity & IT Manager and an external Managed Service Provider — this is the first dedicated internal IT seat, and it is the one people will come to first. You will own provisioning and access from a new hire’s first morning through a departure the same afternoon, keep our hardware and cloud tools accounted for, and hold the line on the SOC 2 and HIPAA controls that let us do this work at all. If you like building the process rather than inheriting it, this is that seat.

Requirements

• 2–5 years in IT support, including 1–2 years supporting a remote workforce
• Experience with user provisioning, Role-Based Access Control (RBAC), and hardware inventory management
• Familiarity with ticketing systems (Jira preferred)
• Working knowledge of cybersecurity best practices and endpoint security
• Reliable high-speed internet and a private workspace during business hours
• Legally authorized to work in the United States

Nice To Haves

• Google Workspace administration
• Salesforce administration
• Mobile Device Management (MDM) platforms
• SOC 2 audit experience
• HIPAA enforcement
• scripting or automation

Responsibilities

• Run the systems people work in. Administer our internal systems and cloud tools — Google Workspace first among them — and partner with each department to deploy what their workflow actually needs.
• Own provisioning and access. Execute user provisioning, role-based access, and strict decommissioning for every onboarding and offboarding event. No account stays open past someone’s last day.
• Keep the hardware honest. Manage the full device lifecycle and maintain accurate tracking of every company asset.
• Be the first call. Serve as the primary internal escalation point when something breaks, and coordinate with our MSP so incidents, requests, and outages actually get closed.
• Hold the security line. Enforce the security policies and access controls that keep us SOC 2 and HIPAA compliant, and run the cybersecurity training and awareness campaigns that keep the team sharp.
• Write it down, then automate it. Develop, maintain, and publish internal SOPs and user guides — and find the manual IT work that should not be manual anymore.

Benefits

• $65,000–$75,000 base, depending on experience, paid weekly
• $0 medical, dental & vision — CEHAS pays 100% of your employee-only premiums
• $50,000 life & AD&D plus short- and long-term disability, all 100% company-paid
• SIMPLE IRA with a dollar-for-dollar match up to 3%, available after one year of service
• 15 days PTO (vacation, sick, and personal, used however you want) plus 10 paid holidays — we typically add Thanksgiving Friday, Christmas Eve, and New Year’s Eve
• Fully remote , gear provided, with a distributed team across the U.S.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed