IT Administrator

Location3 Media•Denver, CO

5d•$63,500 - $85,000•Hybrid

About The Position

Location3 is seeking an IT Administrator to bring IT in-house. This role will support our Microsoft-based environment and serve as the internal contact for all technology-related matters. The IT Administrator will be responsible for help desk functions, managing accounts and access, setting up new hires and offboarding employees, and coordinating with external IT partners.

Requirements

Two or more years in IT support, help desk, or Microsoft 365 administration.
Microsoft certification required or expected within a defined period after hire.
Understands that removing access on the day someone leaves is a security control, not an errand.
Wants to be the internal technology seat and own it end to end, escalating rather than struggling alone.

Nice To Haves

Intune, Defender, Purview, PowerShell, or Microsoft Graph experience.

Responsibilities

Internal IT support and help desk: Primary contact for employee requests across hardware, software, account access, Microsoft 365, Teams, Outlook, and connectivity, escalating complex matters to external partners.
Microsoft 365 administration and user access: Managing user profiles, mailboxes, distribution groups, Teams access, SharePoint permissions, Entra ID, and license assignment against role-based access procedures.
New hire setup and offboarding: Account creation, device preparation, first-day readiness, and on exit disabling accounts, removing access, and recovering equipment.
Systems, security, and vendor coordination: Routine maintenance, endpoint configuration, asset tracking, secure practices, and coordination with managed service providers and telecom vendors.
Documentation and process improvement: Creating internal IT documentation, user guides, and checklists, and standardizing onboarding, offboarding, and help desk processes.