IT Administrator

Location3 Media • Denver, CO

1d • Hybrid

About The Position

Location3 Most agencies are built for one brand talking to one audience. We are built for brands that grow through local operators, where the marketing has to work in hundreds of different local markets at once and the people spending the budget are independent owners rather than a corporate team. That is a harder problem, and it is the one we have spent twenty five years on. We also build LOCALACT, the platform those owners use to run their own local marketing. The opportunity We are bringing IT in house. You would support our Microsoft-based environment and be the internal contact for everything technology. Help desk, accounts and access, new hire setup and offboarding, and coordination with our external IT partners.

Requirements

• Two or more years in IT support, help desk or Microsoft 365 administration.
• Microsoft certification required or expected within a defined period after hire.
• Understands that removing access on the day someone leaves is a security control, not an errand
• Wants to be the internal technology seat and own it end to end, escalating rather than struggling alone

Nice To Haves

• Intune, Defender, Purview, PowerShell or Microsoft Graph a plus

Responsibilities

• Internal IT support and help desk. Primary contact for employee requests across hardware, software, account access, Microsoft 365, Teams, Outlook and connectivity, escalating complex matters to external partners
• Microsoft 365 administration and user access. User profiles, mailboxes, distribution groups, Teams access, SharePoint permissions, Entra ID, and license assignment against role-based access procedures
• New hire setup and offboarding. Account creation, device preparation, first-day readiness, and on exit disabling accounts, removing access and recovering equipment
• Systems, security and vendor coordination. Routine maintenance, endpoint configuration, asset tracking, secure practice, and coordination with managed service providers and telecom vendors
• Documentation and process improvement. Internal IT documentation, user guides and checklists, and standardizing onboarding, offboarding and help desk processes

Benefits

• Annual company bonus, paid on company performance
• Medical, dental and vision cover
• A 401(k) with company match
• Wellbeing stipends
• Paid time off
• Support for remote working

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed