IT Administrator

Galvanize•New York, NY

10d•Hybrid

About The Position

Galvanize Climate Solutions is expanding our on-site technology leadership in New York, where a significant portion of the firm and our senior executives are based. As IT Administrator, you’ll be the hands-on technologist in the NY office—owning white-glove executive support, site reliability, and day-to-day administration across our hybrid-cloud Microsoft 365 centric environment. You’ll partner closely with our SF team and advance our security and compliance posture as a regulated investment adviser. This role will report to Head of IT (San Francisco) with close partnership to NY Office Leadership.

Requirements

5+ years of progressive IT experience, including 2+ years in an executive-facing, on-site role.
Deep administration of Microsoft 365 & Entra ID (identity, SSO integrations, Conditional Access, MFA).
Hands-on Intune expertise for Windows 11: Autopilot, configuration, app deployment, updates, compliance.
Strong Zoom (especially Zoom Rooms) and Microsoft Teams conferencing support.
Solid networking fundamentals (switching/Wi-Fi, DHCP/DNS, VPN/SD-WAN concepts) and practical troubleshooting.
Demonstrated security mindset (least privilege, encryption, EDR, patching, phishing defenses).
Exceptional communication, discretion, and customer service with senior stakeholders.
In-office presence in NY, 4 days/week; flexibility for early/late coverage around key meetings.

Nice To Haves

Experience in a regulated financial services environment (RIA/asset management/venture).
Microsoft-aligned certifications (SC-300, MD-102, AZ-104, ITIL) or equivalent.
Familiarity with Microsoft Defender security stack and Purview governance/DLP.
Light scripting/automation (PowerShell) for scale and repeatability

Responsibilities

Serve as the primary on-site IT lead for NY: executive support, incident triage, and “last mile” reliability for office operational IT.
Deliver VIP/Executive support (Windows 11 laptops, iOS mobile, conferencing, travel/remote setups) with discretion and urgency.
Own conference room/Zoom Rooms reliability (A/V, room controllers, digital signage); proactively test and prevent issues ahead of high-stakes meetings.
Coordinate local vendors (ISP, A/V, cabling, print) and manage on-site inventory and spares.
Partner in administering Microsoft 365 & Entra: user/app lifecycle, SSO, Conditional Access, MFA, security baselines, and group policy strategy.
Operate Microsoft Intune for Windows 11 and Jamf Pro for iOS devices: enrollment, configuration/profiles, application packaging, update rings, compliance, and reporting.
Partner in managing Exchange and SharePoint/OneDrive permissions/governance and collaboration guardrails.
Participate in asset lifecycle (procurement → imaging/autopilot → secure disposal); maintain accurate asset/CMDB records.
Support LAN/Wi-Fi health (switching, APs, DHCP/DNS, VLANs, QoS for real-time media) and coordinate with providers on circuits and SD-WAN/VPN.
Partner with security on EDR, email security, device encryption, patching cadence, phishing/awareness, and incident response runbooks.
Contribute to cyber controls for a regulated financial services environment (access reviews, change control, vendor risk, BCP/DR testing, data retention).
Lead NY service desk intake and escalations; own SLAs/KPIs and continual service improvement (ITIL-aligned).
Participate in NY-based IT projects, coordinating cross-office change windows.
Collaborate and coordinate closely with the IT team in San Francisco.
Support regulatory compliance and examinations under the leadership of the Head of IT and the CCO/GC, as required.