IT /Administrative Associate

PROOF OF THE PUDDING • Toronto, ON

4d • Onsite

About The Position

Marigolds and Onions provide customers across the GTA with a one stop shop catering and event experience. From daily drop offs to large scale sporting events, our commitment to clients is unmatched. Founded in 1991 and headquartered in Toronto, we have grown to become one of Toronto’s leading catering and event production companies. We are currently hiring an IT Assistant for the RBC Canadian Open. This role is ideal for individuals who are comfortable working with technology in a fast-paced live event environment and enjoy hands-on problem solving. Successful candidates will support event technology operations, including POS systems, mobile devices, cabling, and troubleshooting on-site technical issues. Training will be provided on all event-specific systems and equipment. The ideal candidate is reliable, detail-oriented, adaptable, and able to remain calm under pressure while working in a dynamic event setting.

Requirements

• Previous experience in technical support, event technology, POS systems, or related operational roles preferred.
• Comfortable working with computers, tablets, and mobile technology.
• Knowledge of IOS and Android operating systems.
• Strong attention to detail and organizational skills.
• Excellent communication and problem-solving abilities.
• Reliable, dependable, and capable of working independently and as part of a team.
• Ability to work long shifts in a fast-paced event environment.
• Physically capable of lifting and moving equipment as required.
• Legally eligible to work in Canada.
• Able to commute or travel to the event location.
• Previous experience with cabling, device setup, or hands-on technical support.
• Experience working with IOS and Android devices.
• Previous POS system experience.

Nice To Haves

• POS experience is considered a strong asset.
• Hands-on experience with cabling and equipment setup preferred.

Responsibilities

• Assist with setup, configuration, and troubleshooting of POS systems and related event technology.
• Provide hands-on support for device setup, cabling, and equipment installations across event locations.
• Support both IOS and Android mobile devices used during event operations.
• Troubleshoot technical and connectivity issues in a timely and professional manner.
• Ensure all equipment is functioning correctly before and during event operations.
• Communicate effectively with supervisors, vendors, and event staff regarding technical concerns.
• Maintain organized workspaces and safely handle technical equipment and cables.
• Provide support during event opening and closing procedures as required.
• Adapt quickly to changing event needs and operational priorities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed