Administrative Associate

KONE • Lombard, IL

2d • Onsite

About The Position

The Administrative Associate will perform a variety of administrative tasks related to our service branch operations including reporting, scheduling, and onboarding assistance. This role requires a customer service mindset to provide an engaging experience with internal and external stakeholders through phone calls, emails, or face-to-face visits. The ideal candidate will bring relevant office administration expertise and an appetite for learning an exciting and new field.

Requirements

• 2+ years of relevant office administration expertise.
• Proficiency with office management tools (e.g. Microsoft Office Suite, SAP, customer relationship management, etc.).
• Ability to perform and manage multiple tasks at the same time.
• Customer service mindset.
• Associate's degree in a related field or an additional 4+ years of experience.

Nice To Haves

• Experience working in a fast-paced environment.
• Ability to collaborate with all levels of the organization to achieve business goals.
• Passion for customer satisfaction.

Responsibilities

• Perform a variety of administrative tasks related to service branch operations.
• Handle reporting, scheduling, and onboarding assistance.
• Provide customer service to internal and external stakeholders via phone, email, and in-person.
• Manage multiple tasks simultaneously.

Benefits

• Competitive salary
• Opportunities to learn and grow
• 401K Employer Match
• 401k Employer Non-elective Contribution
• Well-being Program
• Medical, Prescription, Dental and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to Care for a Domestic Partner
• Paid Time Off & Holidays
• Company Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• Company Paid Short-term and Long-term Disability
• Buy-Up Long-term Disability
• Critical Illness Insurance
• Hospital Indemnity & Accident Insurance
• Identity Theft Protection
• Legal Insurance
• KONE Credit Union
• Tuition Reimbursement
• Commuter Benefits
• KONE Annual Bonus plan at 5% Target Incentive based on achievement of company goals and individual goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree