Administrative Associate

WPI • Worcester, MA

7d

About The Position

WPI seeks to hire an Administrative Associate for Practice Point and BETC, reporting to the Director. This role serves as the first point of contact for both facilities, providing general administrative support, and assistance with training, events, and visits. The position also acts as the units’ main purchasing agent and supports billing and accounting activities.

Requirements

• High School diploma and at least 5 years of relevant experience, preferably in higher education.
• Associate degree and related administrative experience, preferably in higher education.
• Ability to work flexible hours, including some evening hours, to support classes and events.
• Excellent organizational and communication skills and ability to work with outside clients
• Strong documentation skills, attention to detail, and proficiency with MS Office programs
• Ability to manage high call and email volume and provide timely response and assistance.

Responsibilities

• Performs receptionist duties
• Maintains BETC and PracticePoint calendars.
• Reserves conference room and classroom spaces for internal and external users.
• Receives and sorts incoming mail and deliveries and manages outgoing mail.
• Assists with office activities (e.g., key management, IT infrastructure, office suppliers).
• Provides other administrative support as necessary.
• Obtains quotes for equipment from suppliers.
• Works with Purchasing to complete the purchasing process in WPI’s purchasing/ accounting system (from setting up suppliers and generating POs to receipts of equipment and supplies and inputting invoices for payment).
• Assists in the purchase of equipment with grant funding.
• Works with lab operation managers in BETC and PracticePoint to send invoices to clients via workday and tracking the payment.
• Handles catering needs for training and events.
• Provides planning for and assistance at large seminars and classes.
• Assists Senior Manager with marketing materials including pamphlets and brochures for courses or events
• Develops and distributes forms and other documents, such as name tags, sign in sheet, schedules, and certificates.
• Coordinates and distributes evaluations, quizzes, and onboarding testing for BETC and PracticePoint programs.
• Gathers evaluation data from courses and distributes it to team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED