Administrative Associate
About The Position
The Neuro ICU Department at Sentara Norfolk General Hospital is hiring a Full-time, Day Shift Administrative Associate. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care. Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.
Requirements
- High School Grad or Equivalent (Required)
Nice To Haves
- Microsoft Office Skills (Preferred)
- Previous Experience working in a Fast-paced Environment (Preferred)
- Excellent Customer Service Experience (Preferred)
- Medical Office Experience (Preferred)
Responsibilities
- Provides administrative support to the unit or department assigned.
- Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.
- Provides clerical support
- Manages patient records
- Schedules appointments
- Handles patient inquiries
- Collaborates with medical staff, management, and patients to ensure the delivery of high-quality care.
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Reimbursement for certifications and free access to complete CEUs and professional development
- Pet Insurance
- Legal Resources Plan
- Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
