IT Admin

Compass Group•Norman, OK

34d•Onsite

About The Position

This position is located at the University of Oklahoma Athletics and has a tentative start date of August 3rd. Responsible for IT and administrative support of athletic venue food service programs.

Requirements

IT and administrative support of athletic venue food service programs.
Set up, configure, and maintain POS terminals, handheld devices, kiosks, and mobile ordering tablets.
Troubleshoot transaction failures, connectivity issues, and device malfunctions during events.
Manage software updates, menu programming, pricing changes, and discounts/promotions.
Oversee integration between POS and inventory/revenue systems.
Ensure equipment is deployed correctly before each event and collected/secured afterward
Troubleshoot bandwidth issues, access point failures, and outages in real time
Maintain inventory of IT equipment and coordinate replacements
Quickly resolve issues to minimize downtime and revenue loss
Provide on-site IT support during athletic events (football, basketball, baseball, softball, etc.
Assist operations with analyzing sales trends, downtime reports, and device performance.
Support finance teams in reconciling POS revenue data post-event.
Provide training for employees and supervisors on POS use, login processes, and troubleshooting basics
Manage digital menu boards, pricing updates, video wall systems, and promotional displays.

Responsibilities

Set up, configure, and maintain POS terminals, handheld devices, kiosks, and mobile ordering tablets.
Troubleshoot transaction failures, connectivity issues, and device malfunctions during events.
Manage software updates, menu programming, pricing changes, and discounts/promotions.
Oversee integration between POS and inventory/revenue systems.
Ensure equipment is deployed correctly before each event and collected/secured afterward
Troubleshoot bandwidth issues, access point failures, and outages in real time
Maintain inventory of IT equipment and coordinate replacements
Quickly resolve issues to minimize downtime and revenue loss
Provide on-site IT support during athletic events (football, basketball, baseball, softball, etc.
Assist operations with analyzing sales trends, downtime reports, and device performance.
Support finance teams in reconciling POS revenue data post-event.
Provide training for employees and supervisors on POS use, login processes, and troubleshooting basics
Manage digital menu boards, pricing updates, video wall systems, and promotional displays.
Performs other duties as assigned.