Jr. IT System Admin

Glanbia•Gooding, ID

2d•Onsite

About The Position

A vacancy has arisen for a Jr. IT On-Site Support Engineer at Glanbia Enterprise Services Inc in Gooding, Idaho. This position will report into IT Operations Team Lead US West. Glanbia is a global nutrition company and the global leader in the performance nutrition industry with a portfolio of performance and lifestyle nutrition brands. As a nutritional solutions provider in the B2B arena, we commercialise specialty nutritional, functional ingredients and precision premixes to meet our customer needs. Glanbia’s growth has been achieved both organically and via targeted M&A to scale positions and build into adjacencies in attractive segments aligned with our purpose. B2C: each of our own brands has its own consumer appeal. We are the #1 global sports nutrition brand with a growing presence in lifestyle nutrition. B2B: our portfolio of both nutritional ingredients and cheese products gives us strong market reach and customer relevance. We work closely with our customers to develop products that exceed their expectations. D2C: our digital platforms enhance engagement with our consumers at multiple touch points throughout their purchasing decision journey. We will continue to connect with consumers through creative excellence and new digital layers of services. Employing over 6,000 people across 32 countries, our products are sold or distributed in over 100 countries with total Group revenue of €4.2bn. We have three segments: Glanbia Performance Nutrition, Glanbia Nutritionals and Joint Ventures & Associates. Our shares are listed on the Irish and London Stock Exchanges (symbol: GLB). http://www.glanbia.com

Requirements

Bachelors Degree required
Completes assignments as prioritized and directed with minimal supervision
Exhibits solid interpersonal and professional skills
Working knowledge of Server and PC operating systems and Active Directory
Basic understanding of TCP/IP networks, and VOIP telephony
Good written and verbal communication skills

Nice To Haves

Technical certifications desirable

Responsibilities

Perform on-site and remote technical support by diagnosing hardware and software problems and replacing defective components
Maintains and monitors server operations, server backups, anti-virus compliance, encryption compliance, and network components according to standards and procedures; including incident and service request ticketing.
Performs 3rd level technical support for issues escalated from service desk
After hours support on a rotational basis