Day Program/ISS Mgr (NE)

Caregiver•Amarillo, TX
•$17 - $17

About The Position

We are seeking an organized and compassionate Individualized Skills and Socialization (ISS) Manager to oversee the daily operations of a day habilitation program serving individuals with intellectual and developmental disabilities (IDD). The role supervises staff, ensures quality service delivery, maintains compliance standards, and creates a safe, engaging environment where individuals can build skills and reach personal goals.

Requirements

  • High school diploma or equivalent required.
  • Experience working with individuals with IDD required.
  • Strong organizational, communication, and problem-solving skills.
  • Knowledge of documentation requirements and regulatory standards.
  • Ability to lead a team and foster a positive work environment.
  • Must pass a background check and meet all state agency requirements.

Nice To Haves

  • Associate or bachelor’s degree preferred.
  • Previous supervisory or leadership experience preferred.

Responsibilities

  • Supervise and support Direct Support Professionals (DSPs) in daily program operations.
  • Ensure individuals receive quality services aligned with person-centered plans.
  • Monitor program activities to maintain health, safety, and regulatory compliance.
  • Train, coach, and schedule staff to ensure appropriate coverage and performance.
  • Complete required documentation, reports, and incident follow-up in a timely manner.
  • Communicate with families, interdisciplinary teams, and agency leadership regarding participant progress and program needs.
  • Support implementation of individual goals, behavior plans, and community-based activities.
  • Maintain compliance with agency policies, state regulations, and accreditation standards.

Benefits

  • No-credit-check bank accounts for all employees, with cash advance opportunities.
  • $3,000 in annual tuition reimbursement for eligible full-time employees, with a $12,000 lifetime maximum.
  • $10,000 in life insurance for all employees at no cost.
  • Medical, dental, and vision insurance.
  • Voluntary life insurance.
  • 401(k).
  • Professional development and advancement opportunities.
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