Day Program/ISS Mgr (NE)

Caregiver • Amarillo, TX

3d

About The Position

The ISS Manager oversees daily operations of a day habilitation program serving individuals with intellectual and developmental disabilities (IDD). The role supervises staff, ensures quality service delivery and compliance, and helps create a safe, engaging environment where individuals can build skills and work toward personal goals.

The position includes leading and supporting Direct Support Professionals, coordinating staff coverage and performance, and communicating with families, interdisciplinary teams, and agency leadership about participant progress and program needs. The ISS Manager also supports individual goals, behavior plans, and community-based activities.

The employer describes the role as an opportunity to lead a meaningful program in a collaborative and supportive work environment, with professional development and advancement opportunities. Salary is $17.30 per hour.

Requirements

• High school diploma or equivalent.
• Experience working with individuals with intellectual and developmental disabilities (IDD).
• Strong organizational, communication, and problem-solving skills.
• Knowledge of documentation requirements and regulatory standards.
• Ability to lead a team and foster a positive work environment.
• Must pass a background check and meet all state agency requirements.

Nice To Haves

• Associate or bachelor’s degree preferred.
• Previous supervisory or leadership experience preferred.

Responsibilities

• Supervise and support Direct Support Professionals (DSPs) in daily program operations.
• Ensure individuals receive quality services aligned with person-centered plans.
• Monitor program activities to maintain health, safety, and regulatory compliance.
• Train, coach, and schedule staff to ensure appropriate coverage and performance.
• Complete required documentation and reports, and follow up on incidents in a timely manner.
• Communicate with families, interdisciplinary teams, and agency leadership regarding participant progress and program needs.
• Support implementation of individual goals, behavior plans, and community-based activities.
• Maintain compliance with agency policies, state regulations, and accreditation standards.

Benefits

• No-credit-check bank accounts for all employees, with cash advance opportunities.
• $3,000 in annual tuition reimbursement for eligible full-time employees, with a $12,000 lifetime maximum.
• $10,000 in life insurance for all employees at no cost.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Voluntary life insurance.
• 401(k).
• Professional development and advancement opportunities.
• Collaborative and supportive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED