ILLINOIS STATE POLICE TELECOMMUNICATOR SPECIALIST
About The Position
The Illinois State Police Division of Statewide 9-1-1 is seeking a detail-oriented and service-focused Telecommunicator Specialist. Under general supervision, the position operates a multi-channel trunked radio network to simultaneously receive, monitor, and transmit information for law enforcement and emergency operations. Using a multi-terminal console, databases, and messaging systems, the Telecommunicator relays police and emergency communications between mobile units and base stations and answers emergency, non-emergency, and 9-1-1 calls from the public. The role also monitors Doppler weather information through the National Weather System EmNet platform and gathers information from county and local police agencies for relay to the National Weather Service through the National Warning System (NAWAS). The position supports timely and accurate information flow for public safety and coordinated emergency response. The position is fully in office at the Springfield headquarters. Assigned shifts, weekends, and holidays are required.
Requirements
- Successfully complete the Telecommunicator Trainee Program.
- Possess valid and active Law Enforcement Agencies Data System (LEADS) Full Access Certification.
- Possess a valid LEADS operator certificate.
- Pass an Illinois State Police background check and drug screening.
- Have a clear speaking voice.
- Be able to work assigned shifts, weekends, and holidays.
Nice To Haves
- At least six months of telecommunications experience.
- At least six months of experience using multiple monitors simultaneously.
- At least six months of experience with law enforcement computer systems such as LEADS, CAD, NLETS, NCIC, FOID, or CCH, and with law enforcement terminology and concepts.
- At least six months of experience operating a multiple-terminal console configuration.
- At least six months of experience obtaining and providing information via a standard telephone or two-way radio.
- At least six months of experience completing training or online courses via computer or a web-based computer system.
Responsibilities
- Operate a multi-channel trunked radio network system to simultaneously receive, monitor, and transmit information.
- Operate a multiple-terminal console using databases and messaging systems to transmit and receive police business and emergency messages between mobile units and base stations.
- Answer and act upon incoming emergency, non-emergency, and 9-1-1 calls from the public.
- Monitor live satellite Doppler weather information via the National Weather System EmNet computer system.
- Gather weather information from county and local police agencies and relay it to the National Weather Service through the National Warning System shared telephone hotline.
- Perform other duties as assigned or required.
Benefits
- Health, life, vision, and dental insurance.
- 12 weeks of paid maternity/paternity leave.
- Pension plan.
- Deferred compensation and other pre-tax benefit programs.
- 12 paid sick days annually.
- 10 to 25 paid vacation days based on years of service.
- Three paid personal days, prorated based on start date.
- 13 to 14 paid state holidays annually.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
