ISP Coordinator

The Arc Mercer•Ewing Township, NJ

4d•$65,000 - $70,000

About The Position

The ISP Coordinator provides agency-wide leadership and coordination of the Individualized Service Plan (ISP) process across Residential, Day, and Vocational programs. The role manages ISP timelines, coordinates interdisciplinary teams, supports active engagement and accountability among team members, and promotes consistent documentation and goal development. The Coordinator ensures ISP preparation is timely, collaborative, person-centered, and compliant with regulatory requirements, while encouraging consistent use of the electronic health record (EHR) system. The Arc Mercer is a mission-driven organization that has supported individuals with intellectual and developmental disabilities for over 70 years. The organization emphasizes operational excellence, innovation, accountability, and consistent, high-quality services. The ISP Coordinator works across agency programs to support individuals in achieving their potential and to improve ISP preparation and related processes.

Responsibilities

Maintain the agency-wide ISP calendar, monitor deadlines, and begin preparation at least four weeks before scheduled ISP meetings.
Track completion of required ISP activities to ensure timely readiness.
Coordinate interdisciplinary teams across Residential, Day, Vocational, and Clinical services.
Ensure appropriate team members are engaged, understand their responsibilities, contribute to ISP development, and complete assigned tasks on time.
Oversee timely collection, completion, and submission of assessments, family or guardian input, ISP worksheets, proposed goals, and supporting documentation to Support Coordinators.
Ensure ISP materials are complete and available for meetings.
Work with agency goal developers and Residential, Day, Vocational, and Clinical departments to coordinate meaningful, measurable, assessment-based, person-centered goals.
Promote consistency in goal development, implementation, documentation, and outcome tracking across programs.
Promote standardized documentation, accurate goal entry, consistent tracking, and effective EHR use.
Monitor ISP preparation, identify gaps or delays, follow up with responsible team members, and support regulatory compliance and continuous process improvement.