ISP Coordinator

The Arc Mercer•Ewing, NJ

About The Position

The ISP Coordinator provides agency-wide leadership and coordination of the Individualized Service Plan (ISP) process across Residential, Day, and Vocational programs. The role manages ISP timelines, coordinates interdisciplinary teams, ensures team member engagement and accountability, and promotes consistent documentation and goal development practices. The Coordinator ensures ISP preparation is timely, collaborative, person-centered, and compliant with regulatory requirements, while supporting consistent use of the electronic health record (EHR) system.

Responsibilities

Maintain the agency-wide ISP calendar, monitor deadlines, and begin preparation at least four weeks before scheduled ISP meetings.
Track completion of required ISP activities to ensure timely readiness.
Coordinate interdisciplinary teams across Residential, Day, Vocational, and Clinical services.
Ensure appropriate team members are engaged, understand their responsibilities, contribute to ISP development, and complete assigned tasks within established timelines.
Oversee timely collection, completion, and submission of assessments, family or guardian input, ISP worksheets, proposed goals, and supporting documentation to Support Coordinators.
Ensure ISP materials are complete and available for meetings.
Collaborate with agency goal developers and Residential, Day, Vocational, and Clinical departments to coordinate meaningful, measurable, assessment-based, person-centered goals.
Promote consistent goal development, implementation, documentation, and outcome tracking across programs.
Promote standardized documentation, accurate goal entry, consistent tracking, and effective use of the EHR system.
Monitor ISP preparation, identify gaps or delays, follow up with responsible team members, and support regulatory compliance and continuous process improvement.