ISG Logistics Solutions Specialist

Lenovo • Morrisville, NC

13d

About The Position

The ISG Logistics Solutions Specialist coordinates transportation and shipment activities for domestic U.S. and international shipments, working across manufacturing, warehouse, carrier, customer fulfillment, and customer teams. The role monitors shipments in transit, resolves transportation and delivery issues, manages shipping and trade documentation, and ensures proof of delivery and shipment closeout. It also supports logistics activities associated with integrated server rack production at Lenovo’s Whitsett facility.

The specialist maintains shipment data, reporting, and forecasts using Excel and other business systems; analyzes logistics data to identify issues and improvement opportunities; and communicates shipment status, delays, risks, and resolution plans to internal teams and customer stakeholders. The position is based in the Morrisville, North Carolina area, with the ability to visit the Whitsett facility as business needs require.

Requirements

• At least 3 years of relevant experience in logistics, transportation, freight forwarding, supply chain, or a related field.
• Bachelor’s degree in Supply Chain Management, Logistics, Business, Operations, or a related field; significant relevant logistics and transportation experience may be considered instead of a degree.
• Experience coordinating domestic U.S. transportation and carrier operations.

Nice To Haves

• Knowledge of international shipping, including import/export processes and customs requirements.
• Experience with shipping documentation such as invoices, packing lists, and customs documentation.
• Strong Microsoft Excel skills, including spreadsheet management, pivot tables, reporting, forecasting, and data analysis.
• Strong analytical, troubleshooting, and problem-solving skills, including the ability to resolve time-sensitive transportation issues.
• Excellent written and verbal communication skills and the ability to collaborate across manufacturing, warehouse, transportation, customer, and fulfillment teams.
• Ability to manage multiple shipments, priorities, and operational issues in a fast-paced environment.
• Located within reasonable commuting distance of the Whitsett/Morrisville, North Carolina area and able to visit the Whitsett facility as business needs require.
• Experience in freight forwarding, transportation, manufacturing, or a high-volume logistics environment.
• Experience coordinating international shipments and working with customs brokers and freight forwarders.
• Familiarity with SAP or similar ERP systems.
• Experience supporting complex or high-value technology, server, manufacturing, or customer fulfillment operations.
• Demonstrated ability to work across multiple organizations and stakeholder levels in a customer-focused environment.

Responsibilities

• Coordinate daily transportation and shipment activities between manufacturing, warehouse, carrier, customer fulfillment, and customer teams.
• Manage collection and delivery requirements, aligning factory readiness with carrier schedules and customer expectations.
• Monitor shipments in transit using GPS and other tracking tools, proactively identifying delays or potential delivery issues.
• Troubleshoot transportation, warehouse, customs, and delivery issues and coordinate with stakeholders to resolve them.
• Support domestic U.S. transportation and international import and export shipments.
• Prepare, review, and manage shipping documentation, including commercial invoices, packing lists, customs documentation, and other required trade documents.
• Work with carriers, freight forwarders, customs brokers, and internal operations teams to support shipment execution.
• Obtain proof of delivery and complete shipment closeout activities.
• Maintain shipment data, reporting, and forecasts using Excel and other business systems.
• Analyze transportation and logistics data to identify issues, trends, and opportunities to improve execution.
• Communicate shipment status, delays, risks, and resolution plans to internal teams and customer stakeholders.
• Support logistics and transportation activities associated with integrated server rack production at the Whitsett facility.

What This Job Offers

• Job Type: Full-time