IS Support Technician

Vancouver Clinic • Vancouver, WA

2d • $25 - $36 • Onsite

About The Position

Vancouver Clinic is hiring an IS Support Technician to join its Information Security team. The role requires broad technical knowledge of PC troubleshooting, diagnostic testing, and repair, along with strong administrative skills with Microsoft 365 services. Experience managing and deploying devices through Microsoft Intune is preferred. The position also involves mobile device management, including configuring and troubleshooting iOS devices.

The role is based at the Evergreen Administration Offices in Vancouver, Washington. The schedule is Monday through Friday, 7:00 a.m. to 5:00 p.m.; occasional overtime and weekend availability may be required. The hiring range is generally $25.95–$31.10, depending on an evaluation of experience. A separately listed pay range is $25.44–$35.61.

The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in areas including vaccinations, reproductive health, end-of-life decision-making, and gender-affirming treatment is an essential function of all positions at the Clinic. Offers are contingent on successful completion of background screening and immunization requirements. Applicants must be authorized to work for any U.S. employer; visa sponsorship is not available.

Requirements

• High school diploma or equivalent.
• At least one year of relevant work experience.
• Experience working with technical hardware such as processors, memory, hard drives, and NICs.
• Valid driver's license in good standing; driving record must meet Vancouver Clinic standards.
• Ability to work with a diverse population of patients and colleagues, with or without reasonable accommodation.
• Authorization to work for any employer in the United States.

Nice To Haves

• A+ certification is strongly preferred.
• Experience managing and deploying devices through Microsoft Intune is preferred.
• Broad knowledge of PC troubleshooting, diagnostic testing, and repair.
• Strong administrative skills with Microsoft 365 services.
• Proficiency in mobile device management, including configuring and troubleshooting iOS devices.

Responsibilities

• Troubleshoot and assist in resolving user-reported hardware and software problems.
• Repair computers, laptops, printers, and communication connections.
• Build and deploy new PC, laptop, and thin-client hardware and software using approved Windows image tools and basic operating-system media.
• Run basic diagnostic tests.
• Manage warranty and non-warranty service issues with third-party vendors.

Benefits

• Medical, dental, vision, and life insurance.
• AD&D and long-term disability coverage.
• Health savings account and flexible spending account.
• Employee assistance program.
• Supplemental benefits, including voluntary life, critical illness, accident, hospital indemnity, identity theft protection, and legal services.
• 401(k) retirement plan with employer matching contribution up to 4%.
• Competitive total rewards program; benefit eligibility and compensation and time-off programs vary based on position type, FTE, and other factors.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED